Customer Ratings & Reviews

Best gift ever. Purchased for my boyfriend and he loves it. He loves the fact he can take it and play his favorite games anywhere.

I only have 1 TV at home, so I bought it to play my ps5 while TV is in use. It has been working great in my home, but make sure you have stable fast internet to play outside of your home. This is only remote play and playing anything that requires fast response like COD will not be playable.

The Sony Playstation Portal is a thing of beauty. As advertised, it plays PS5 games remotely from anywhere with a solid internet connection. I recommend hard-lining your PS5 to get the best gameplay. My only complaint is the lack of Sony-branded accessories for the Portal. I had to purchase a third-party screen protector/case to bring my Portal on my travels.

Comfortable, sleek, crisp screen, nearly zero lag on high speed internet- i have a Rog Ally- and this is wayyyy more comfortable for long playing sessions. Majority of negative reviews are people that didnt get the item or they have medicore internet speeds. Worth $200, but should be priced at $150 mark imo.

It’s very nice. Feels good in your hands. I wish it was Bluetooth and had on the go play but it’s great when I have a strong WiFi connection.

Worth the money. I bought this and literally have not turned my tv back on. It’s so nice to be able to play Helldivers 2 in my hands. I have been having back problems so I can lay down and have the games on my PS5 in the palm of my hands. I only play a max of 4 hours so the battery life is great.

This device is absolutely amazing. It sends like the people that dislike it don’t know its purpose. I have a wife and young kids, so playing remotely is amazing for me. The screen is very large, and it’s nice having the dual sense controller as well. If you realize that this is a remote play device, and you understand that, you will love the PlayStation Portal.

The app is amazing and wonderful. If Best buy doesn't have the product in store they make online so comfortable to sit from your home sonyou can continue to check when your product is available and it allows you to order it to the store. I love it we had a awesome experience thankyou Best buy and all staff

GREAT! Works when im out of town and want to play!

Great Product, Basically the PS5 Controller with a Screen. Only concern is what do you do when stick drift ensues? Cant change the sticks like the Pro Controller.

The device itself is well-made and feels pretty premium. It’s also so much lighter than I expected, which is nice. However, you need a pretty darn good internet connection to make it work. I’ve used it on fast wifi and 5G+ hotspot while being away from my PS5, and it doesn’t work very well at all. It often disconnects or just lags terribly. The only time I’ve been able to make it work decent is when I’m at home and in the same room as the PS5 and on the same wifi. My internet is 400mbps for reference, and my PS5 is wired directly to the router. Only then will its performance be decent, but good luck playing any multiplayer games on it. There’s at least a 200ms lag even when the connection is at its best, and that is really hard to work with in a fast-paced multiplayer game that requires quick reactions. It’s really only been useful when my family wants to watch TV, but I want to play the PS5. Otherwise, it’s been a disappointment when I’m using it outside of the house.

The PlayStation portal is a excellent addition for the PlayStation five I recommended highly and you get yours at Best Buy

Works great, I waited on this purchase because I was hoping for a little more Versatility, and with the newest update this streams games as well as remote play.

Does what its supposed to. Looks and feels nice. Im able to play MW3 multiplayer on it while sitting on my deck. I recommend it.

The product is cool but it seems to have problems staying connected to the internet and is WiFi only sadly

I’m really enjoying it, I don’t have to be stuck at my tv to play my console.

My kids love this thing and play all the time, its great for road trips.

Die hard PS5 player here. Love playing remotely with good wifi on both ends. Thank you Best Buy!

You gotta have good internet and WiFi for this to play well. If you do it’s pretty sweet. It would be 5 stars if the usb port supported audio out. Shane on PlayStation for not including that basic functionality. Other than the usb audio thing though it’s pretty nice to have, I would buy it again.

Great little handheld, if your on the fence about purchasing one I will say that I’ve had zero problems with the portal, I’m about to use it at work on slow days, COD is a little delayed because of so much going on, but playing superstar mode on madden, Carter on 2K it works flawless, also about to run GT7 smoothly as well, it feels great in your hand as well. Go get you one