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Customer Ratings & Reviews

Your price for this item is $239.99

Customer reviews

Rating 4.5 out of 5 stars with 6295 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 6,295 reviews
  • Rated 4 out of 5 stars

    Great concept - make it a full console Sony!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. It’s what I needed as I can’t be in front of a screen at all times to game. It makes moving and gaming a lot easier. I’ll be honest it made me think about getting a steam Deck or an Asus Rog Ally, which will allow me to have full mobility and portability. The one saving grace is PS5’s exclusive titles from knee jerking that direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea i just wish you could play it without wifi and on the go anywhere but its still great you can play anywhere with good Wi-Fi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be better if it was local play but good start. I’ve experienced issues already with network troubles and that was at my house. I’ve only used it a handful of times and it’s been great for playing before bed minus the couple of network issues it had. Overall it’s satisfactory for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great assuming your PS5 is connected with an ethernet cable & your WiFi is decent. I"ve been primarily playing turn based games so haven't had any problems with lag/input delay. This being a dedicated device makes it much more valuable to me than the Backbone One, which I have owned for a year and barely used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife’s happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Now I can play my games, while I ignore my wife as she watches her Drama shows and Documentaries. Just make sure you connect your PS5 via Ethernet to avoid a headache of figuring out why you keep disconnecting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright, when it works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is decent when it works. I did my research before buying it and after so many reviews on YouTube I understood I was taking a gamble. This device will work well or not at all depending on your WiFi. You might need to consider purchasing a device to amplify your WiFi connection if there are other people in your home streaming or just using the WiFi in general. As far as ease of use this device is pretty self explanatory and it doesn’t have many options for optimizing performance. I have seen some reviews about people taking it on trips and to different places but this device is not a Legion go or any other type of handheld that acts as a mini computer or even a small portable console like a Nintendo switch. For all of those hoping to use this device and have 0 issues especially when using it outside your home, BEWARE. The signal would drop from time to time and it would log me out. There is also a stutter that occurred from time to time but it’s alright for story mode games. For competitive online shooters like Fortnite and MWW it is HORRIBLE. Very laggy. This product is made for a very specific audience like myself who has kids. This is perfect to have around the house when the family is occupying the TV or computer. It is definitely overpriced for what it is. If this device was closer to $99 I would’ve understood. Also in regards for audio I would give it a 5/10. The sound isn’t very clear without any type of headphones. That being said another thing to consider. I have the Sony buds and the portal will not connect to those. I have to connect them to my PS5 and then mute the portal and the sound form the ps5 will continue into the buds. Overall I ended up returning this device after about a month. Wasn’t terrible but not worth the money with all the headaches that it brings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nearly perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is great fun! It serves the purpose I bought it for, which is to be able to play a game while the tv is being used someone else AND to play in bed. I used to rarely turn on my playstation, but now I use it all the time. Really a great device. It would be perfect if it had Bluetooth to connect wireless ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and simple to set up. Doesn’t need too much time to fully charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS PORTABLE PACKAGING

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , Was packed in an actually box and not a label on the production box. Obviously they didnt want it to be known a Playstation Portable was being delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great PS5 Companion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has its obvious limitations of needing a PS5 to source the content, it's absolutely fantastic for those who want to be able to play games either away from their PS5, or when family is monopolizing the television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy was great and made the buying experience-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the item due to the fact that it didn’t work very well with my WIFI, I’ll probably get a new one from you guys again because of how good the experience was, Everyone was nice and friendly which made the shopping experience how it should’ve been!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal has been working well on my home network. Currently have Spectrum wigh 500/20 and the steaming has worked well in most locations in my house. Have not yet tried a cellular connection. Have really been using it with single player games and when try to play online (such as MW3) can notice some lag. Happy overall, thoigh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal it's great. I get to enjoy my ps5 in the comfort of my bed or in my favorite chair when I don't want to spend all my game time sitting at my desk. Its not a true portable console but it's better than nothing at the moment great alternative in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable PlayStation device I used with the online server working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in ur house. If u want to take it out of the place ur ps5 in u will need a stable wifi connection or hot spot. YOU NEED A PS5 to use this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great purchase works good, battery life is wonderful, and you can bring it with you anywhere. The only downside i would say is that you need a good Wifi connection to play anything but other than that I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying mine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than I thought. You definitely have to have great WiFi connectivity to play games without lag or slow speeds. But overall it’s works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great addition to the Sony lineup of accessories for the PS5. This device is easy to set up and lightweight. The cons for this device is that it has no Bluetooth and internet browser so good luck trying to connect to the internet in public spaces that requires you to confirm a tos agreement to use the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. A piece of hardware if you want to lounge around or not take up valuable TV space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to use! Battery life is amazing and not hard to use at all

    I would recommend this to a friend