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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 7,082 reviews
  • Rated 5 out of 5 stars

    Great item, better service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, especially with the cloud syreaming feature being implemented (hot spot from phone for wifi on the go). But more importantly the gentlemen who assisted me went above and beyond with the service to best assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted one but never thought of it's usefulness. With family coming over for the holidays and being told I have to "get out of my cave" (hahaha my room) I can have this out, be around people, and play on my PS5 without being in my bedroom.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from Sony, but to use you need good wifi and can not play it at all unless is connected to your ps5 via wifi with playstation on rest mode back home. Would be good to have an offline option to play it like the psp.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better in Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Convenient to travel with and goves you access to your PS5 as long as you have good wifi

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Could not get it to access.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an ok purchase, but I had trouble getting access to the internet and can only use it at home. Which was no use to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh i wish the joysticks was bigger but it comes in handy when i dont im at work or at a friends house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We enjoy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as expected. We are able to play on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8/10 product only because it is not compatible with Bluetooth so I am unable to connect any headphones to the portal. Other than that everything is designed pretty well. It’s durable and fits comfortably in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it the wife hates it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does more than I expected it would. I Love it and the wife hates it. That should tell you all you need to know. Great screen with wonderful graphics and the connectivity is perfect. Never put it down.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Console on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase overall! I love that I can play Fortnite, Call of Duty and Read Dead Redemption 2 away from home. Only issue I have is that you need a reliable internet connection if not, it won’t connect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was more than I expected it to be, very glad i didnt need my ps5 to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved using this device, I recently had a newborn which made it hard to play videogames but this solved that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what is it within the playstation ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device when you want to game on the go provided that you’re on a stable wifi connection. It may not be for everyone but it does its job for me. Price-wise, it should have been around $150. Do wish that Sony comes out with an upgraded standalone version that doesn’t require streaming from the ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Lets me play ps5 whenever i wamt too. Evem if someone esle is hogging the tv

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Using more than i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has surpased expectations. Being able to spin up a game for 15-20 minutes just feels better on the portal than using the whole tv setup. Using while the kids are watching a movie is great too. It really has enabled more playtime than I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handy niche device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Under the right circumstances, Portal does a solid job! If you follow advice of how to get the best network stuff figured out, works well. I can complete backlog games from the comfort of any room in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool Device but hard to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device..hard to understand really how it works though but the kids seem to enjoy it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u have the money it’s cool, honestly not much u can do besides remote play/ you need a 180$ subscription without remote play, just not that worth it tbh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Marriage saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I get to use my PlayStation again and my wife gets the TV still

    I would recommend this to a friend