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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 7,082 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Crystal clear graphics even better than my tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and makes it super easy to play anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in this product. WHEN it works its got great picture quality and operation, no conplaints there. The worst part is that it only connects sometimes and I have researched endlessly how to fix it...there are no clear solutions from playstation or anywhere for that matter. I have done all the complicated fixes as well as the simple, I also pay for an extra portable wifi device and line and it still only works some of the time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This won’t be for everyone, but those that will use it will love it. Its great. I love being able to play in bed before night without having to be in the living room. Will also be great when I travel for work and can play from the hotel room.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good item if you spend a lot of time out of the house but the device depends on the WiFi signal on both your PS5 and your portal. If the signal on either are interrupted or poor it doesn’t work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to use my only problem with it is when I connect it to my Play station the graphics sometimes get worse so you have to disconnect it and then re connect it but other than that it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues with network plays games with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great to play if you wont be available to use your ps5 that often

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go and official Dad product. As a parent with 2 young kids this has become my go to device after winding down for the day.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Solid accessory for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires solid wifi connection both ways for the remote play to work. Best for story based games not competitive multiplayer. Knew this before buying. I took it on vacation to mexico and was able to use it well with my system in Michigan.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient product especially for traveling purposes. Easy to connect and my husband loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A fun Addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun and excellent picture quality if you have the right bandwidth to support it. You can stream games straight from the catalog and that's been a good addition.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    One of the best gadgets ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of downtime at work and when im thinking about my ps5 i think about my portable ps5 and go ham, and have all the fun until its time to go back to work but I love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very cool portable device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this thing on my trip and it was amazing! Yes it stutters at times but it’s only a cloud streaming device but it’s super cool!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, even when out of the house with good Wi-fi and the PS5 connected by ethernet. PS5 must be left on rest mode.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost great but still good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device for what it was designed to do. It does need a few things to make it better that might be coming in software updates. Needs cloud streaming, a way to connect directly to the PS5 and should have had Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I waited on this purchase because I was hoping for a little more Versatility, and with the newest update this streams games as well as remote play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bf for xmas and he loved it. You don’t need a ps5 to use it it has a monthly subscription for $18. It’s very good quality everything works fine and we love it glad i made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portable Awesomeness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal! It is exactly as advertised. A remote play device for your PS5. So if your significant other is watching some Netflix, you can chill beside them on your PS5! Latency is not bad at all either and the controller is exactly like a dual sense! Plus the screen is beautiful! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks now. It runs great on home wifi. Playing single player games is awesome. Running on hot spot is 50/50 depending on your signal. But I'm impressed with the portal.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Overall great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for people with a good internet connection who travel or who don’t want to hog a tv all day. The only issue is connecting to public WiFi spots with a landing page. The portal doesn’t have a WiFi browser so you won’t be able to connect if you need to accept terms.

    I would recommend this to a friend