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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5820 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 5,820 reviews
  • Rated 5 out of 5 stars

    Reviewed for a chance to win 400$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld for the Ps5. Black model looks superior. I had a problem with shipping but bestbuy fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my husband and he is loving it. He showed our 4 yr old grandson and is already asking for his own. Definitely a great product to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entertainment, comfortable to use, fast and durable loading

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok kinda annoying service sucks on it but nice for my collection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you didn't before get it now

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hand held with online access to your PS5 but also with new update now I can just log in and access my library. If you didn't get it before, I would definitely get it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave your PS5 setup and take your Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Move to whatever room you want or whoever’s house you want and play your games. As long as you have a good enough Wifi connection at home and Wifi/hotspot on your phone you can play your digital games or what disc is currently in your console. The PlayStation Portal is worth the money especially if you can’t always sit infront of your tv. Buy it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I love it price tag is a little high wish they would add a slot where you can put a little desk in it but. So far everything else is great is it only downside is you can't play it offline

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since PlayStation now let you play without the PS5 I play More often in my portal. More options if you want to play remote and good games a available too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent I can game on the go I use it in my dorm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is cool as heck, it's great to be able to play classic jrpg's in bed or when the wife hogs the tv. Feels no different from the PS5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for lazy gaming days in bed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for this for awhile when it was harder to get and my local best buy came through with a small stock. It plays amazingly well and is perfect when I wake up on the weekends and want to play a few minutes before getting out of bed. Smooth controls and the graphics are great for what it does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter for Christmas. She has not put it down since! I actually played it as well and like it! Great for the whole family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best add on to my ps5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent adaptation to my PS5. I love the new update where you dont need the PS5 to play it. I highly recommend the PS Portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy, especially if you have to share the tv with other family members. You can go anywhere there is a good internet connection and play the games you want. I mostly play Helldivers 2 which works great as long as you have a fast internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the steam deck but This is extremely good for somebody that has a family that won’t leave you alone and keep walking in front of the TV. They suck completely suck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Travel Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for travel if you can get access to decent WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is ABSOLUTELY phenomenal! I highly recommend it! The fact that I can take this device anywhere wifi-wise is pretty great, and I can basically play my PS5 anywhere. Annnnnd-! What's even cooler, is that if I want to watch television AND play video games, I can just play on my portal and use the television screen as normal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t dislike it…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad device, very sturdy and I like the large screen - I’m just not enjoying the user experience right now. The touchscreen buttons in particular I had the toughest time trying to navigate and had to look up on YouTube (thank goodness I’m one of many who had similar experience). The cloud streaming isn’t great and I know it’s in Beta so hopefully will improve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way better than I could’ve anticipated it would! I’m in Canada currently and playing my PS5 that’s in Los Angeles on hotel wifi and it’s working fine lol the future is dope!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it if

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portable is great and I really enjoy playing mine . It’s worth it if you have to share the tv with the family or want to lay down in bed and game comfortably . And have good internet connection. It also works great away from home but you must again have Great internet connection . Love mines enjoying it

    I would recommend this to a friend
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