Customer Ratings & Reviews

Excellent mobile device for playing your games when you are not home, make sure that your data plan is compatible with the system first or you will have to go a different route in order to connect to internet. The design is great since it gives you all the functions of holding a dualsense as well. Streaming games without a ps5 is great, but it’s expensive when you have to have the premium subscription to use it. Other then that, if you library is vast, you will enjoy everything remotely

Always a superb experience when I order from this Best Buy location! My PS Portal is awesome!

When I first purchased I had major lag issues. I’ve upgraded my routers and now have 1gbps line so it works better. Battery life is ok, not better than the Nintendo switch. Screen is amazing and controls are superb.

I love being able to sit away from my PlayStation and still play whatever I want.

The best purchase I've made in a long time! Also, Best Buy sent this puppy straight out and it arrived in two days.

Really nice to have when traveling. As long as you have wifi you're good. Gameplay depends on how good your connection is. Screen is pretty decent quality. Having full dual sense controls is nice making any game playable on the go.

Thank you to the online agent in the chat that made this possible. My son is having a merry Christmas vacation with his PS portal. The portal is everything as advertised and then some. Really hard to get so like i said so thankful to the BestBuy team for making it possible.

Easy to set up and use. Great as an at home alternative to the tv. Its the most comfortable handheld ive ever used . As long as you have a stable connection(15-25 mbps minimum) it should work well in and out of your home. The cloud service works better than the remote play.

Your milagr may vary but in my experience I get a console quality gaming experience 90% of the time. The other 10% is very laggy and basically unplayable. Still happy with the PS Portal overall and prefer to play on it compared to a laptop or phone.

I love the blackout look! And the remote connection when I'm on vacation and away from home. I never use my PS5 on the big screen and it prevents hogging the TV.

This is the second one i purchases my oldest enjoyed it so much that i had to have another for my youngest it came right on time and i love that about best buy

I bring this everywhere! I love being able to play my games on my ps5 anywhere I go. I often go to the lake and this has been great to bring for the rainy days where you’re stuck inside. Highly recommend!

I love it. I play it all the time. I tell everybody i know to get one...

Comes in handy if someone else is utilizing the t.v you want to game on . Reaction time is great,It also has a nice big screen

It is very nice to have since i can lay in bed and play my game now

Worth the price if you often find yourself sharing a screen with your children or your Mrs./Mr. Purely a remote play device, the quality on performance, image quality, and latency are excellent.

The Portal has made it so easy for me to game anywhere (as long as I have a good wi-fi connection) and can have great parallel time with my partner.

I experience zero lag with the Portal after connecting my PS5 directly to my wifi with a cat6a (75ft). The price is right for what it does. My only complaint is Sony's gaming division, once again, making things unnecessarily difficult to charge.

Great for on the go gaming plenty of games to play

The system itself worked great and was mostly intuitive to set up and connect to the PS5, but I wouldn’t recommend unless your PS5 console is directly connected to your internet router. The Portal couldn’t maintain a high-speed connection on my WiFi and I eventually had to return it since I couldn’t play it around the house, defeating the purpose.