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Customer Ratings & Reviews

Your price for this item is $239.99

Customer reviews

Rating 4.5 out of 5 stars with 6299 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 6,299 reviews
  • Rated 3 out of 5 stars

    Good idea but not made very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. I like that it lets me play away from the tv. It lags, but that is likely because it needs more bandwidth than my 5G internet provides. My biggest concern is that the joystick toggles are getting stuck, and it doesn’t feel like it’ll last all that long. I’m glad I got the service package for it, since it’s not the most solid build

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to play my PS5 in any room of the house while the main TV is occupied. It’s easy to setup and looks great. Make sure your WiFi has the juice to run this. One negative is the inability to connect wireless headphones that are not made by Sony, though you can connect wired headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 on the go!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive. Essentially its very fancy psp. Which i love. Ive taken it on trips and works flawlessly. Can keep my grind on a daily even when im not home. Make sure your ps5 is on stamd by mode!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonnnnnderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything it’s totally awesome wirh a capital A. I want to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, as long as you're patient.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing device, with a few shortcomings. Nothing particularly intrusive that a device restart doesn't fix, but the PS Portal will occasionally be unable to find the PS5 for no particular reason. Once connected though, it really shines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niche product but some of you will love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, this needs more features to compete with the expansive handheld gaming market. However, I absolutely adore this product for bed gaming and reading fine texts on the PS5. Its not as laggy as remote gameplay and its very simple to use and set up. For my niche needs, this is an absolute game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play my PlayStation at work. I just put the system into rest mode, and activate the ps portable whenever I'm ready to game, as long as I have a solid wifi. With PS+ I have all the games I need. Just remember to also buy the rubber grip and a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The New PSP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal been amazing so far, I bought it the day of the Cloud gaming update. Had zero idea the update was happening, but made this purchase even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this isnt for playing multiplayer like a call of duty, but to catch up with some single player games on the go. You will be disappointed if you are looking to play something competitive, but not if you are looking to play something casual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit laggy at times. However definitely decent for what it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing play.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is amazing to play on it is a modern wonder. The only reason I give it 4 stars is the quality control on the analog sticks was not very good. It took 3 different units for me to get one that wasn’t defective.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ended up returning after a couple of weeks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal was a neat concept but in the end, I ended up returning the device. My setup was a hard-wired Ethernet to PS5 and a higher-end tri band routers including WiFi 6E. I also have gigabit speed home internet. Unfortunately the Portal does not use anything above the 5ghz band however. I tested remote play on my iPhone and MacBook Pro prior to preordering the portal to make sure my setup was optimal. After having nearly a flawless experience with those devices. I decided to pick up the portal for the integrated dualsense controls and large display. I played multiple games but mainly focused on Ratchet and Clank: Rift Apart and GT7. Both games worked ok but there was just a bit more input lag compared to other devices I’ve used. The connection would degrade significantly in Ratchet and Clank when any graphically intense scene with lots of moving items such as explosions. This made it unenjoyable to play these offline single player games. Playing any fast-past game online wasn’t even an option with the input lag. I wish Sony would add more functionality to the device like being able to watch movies or play Spotify or even include a browser for Netflix or so you could log onto public WiFi like in hotels since I travel a lot. As far as a subpar remote play device for use around the house, $200 felt like a bad value for this piece of tech.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 young children who take over the tv this has been a life saver when I want to play my os5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEED FAST WIFI. Otherwise great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased I had major lag issues. I’ve upgraded my routers and now have 1gbps line so it works better. Battery life is ok, not better than the Nintendo switch. Screen is amazing and controls are superb.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan works well but not good for the use of traveling to different states

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go gaming! I would recommend upgrading your PS membership to have cloud gaming if you purchase a portal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay, just not really for me. I usually play competitive games so it didn’t work out the way I wanted it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The portal to rule them all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is hands down a better handheld then the switch it so comfortable to hold and play your PS5 games wherever you want work home a friends house at the end of the day if you want this handheld buy it $200 bucks is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for relaxing gameplay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, glad i made yhe purchase. I love the fact yhat i can play on yhe go or just relax in yhe other room even while all other tvs are being occupiec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Remote Play Device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play your PS5 games while your tv is being use for movies.

    I would recommend this to a friend