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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 7,082 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience. Traveling is funner. Keep on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Sometimes connecting up can be sluggish. Overall it’s solid. You probably dont want to play your fastest FPS on it but its nice to have the portable when you just want to chill out with a classic game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good around the house, no connection issues. Probably wouldn’t recommend if you don’t have good WiFi though. There were too many software updates when you first use it, but after that no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks amazing, value for money. It's a good experience if you want to play in portable mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item is what I ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is what I ordered. There was some confusion in the beginning, but the representative was able to inform me on the process to clear up the confusion on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ps5 accessory, it work best if you have a solid internet connection and your ps5 connected to Ethernet cable, also if you have a router with 5.0ghz antennas your PlayStation portal experience will be flawless.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    It’s a win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 2 months to get but man it works. Only disadvantage would be the response rate as games are being streamed. It also has issues working when not on your same wifi, but that might be my unit. Either way, this is a great tool to play from bed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Perfectly imperfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device and pefrect for it’s purpose. The few issues about this device could be a make or break for a lot of people. First bluetooth isn’t supposed on this device, connecting headphones wirelessly isn’t possible (unless you have the sony headphones that are compatible with it). Second but most important is that this device doesn’t support web browsing. Most internet connection at hotels, coffee shop, ect wont allow you to connect until you accept term on a pop up window through a website. Unfortunately this doesn’t allow that at all making it even more limited of where you can take it. Moral of the story is when it’s good it’s great but when it’s bad it’s trash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with it. No lag issues. As long as your internet connection is stable, you wont have any problems. I play COD on it all the time and it plays great…dont expect tv or monitor quailty, but still looks amazing for a handheld

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    If you are on the go this is the choice for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go gaming just need a solid wifi connection

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on how good your WiFi is a home and the wifi u are connected to from the portable player affects how smooth the device operates but still a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld for PS5!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this product! The kids can play theirs while me or mom play this!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for when TV is not available

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, perfect for families. When the kids or the Wife is using the TV just hop on the portal and play as long as you’d like. Great battery life great economics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS remot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good I liked that why i buy and my kid loves thbkas

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love the device, hate its limits

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is absolutely awesome. The device is so fun to play when it works properly. Since it can only be used for remote play, keep in mind that you need to have the best high speed internet connection to get a stable, ongoing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great.The experience of using it is great and my children are charming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good, feels like you’re playing the system on a tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how nice the experience was pick up this product I would definitely recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming other than home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for when I’m at work or some where with great WiFi that i can use to play my games when I’m not home. It’s also good if you want to be mobile around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal is a dad toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this thinking it runs independently of my PlayStation but it doesnt! Which is fine! This is the best item for new dads or dads that cant watxh tv with the kids around. Just pop in your head phones and boom! PS5 at your fingertips!!

    I would recommend this to a friend