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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7081 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 7,081 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming on it is super easy and fun for my kids to use on road trips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I highly recommend just budget in a high quality WiFi hotspot if your using your ps portal away from home so it doesn’t lag bad an then you will be golden an can enjoy a great gaming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M enjoying this so far just need to add more ways to play

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast! Nice large screen buttons are not loud and cheap like the back bone

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    YOU WANT THIS!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I was skeptical at first but this device is AMAZING!!!! The screen is just the right size and the detail also the handling of this device it all just blows my mind. Im so happy that I decided to try it. I absolutely love this device and you will too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great daughter absolutely loves being able to play her games where she left off at from anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good, but not enough.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the connection lost. You need some pods or auricular because the minimum sound level is loud, and no Bluetooth connection, you must spends another $200 for the buds. The buttons and stick feels amazing. Good size for display.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for each of my sons and they love it he takes it everywhere with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best devise I own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the portal I can play games in my bed until I get ready to go to sleep. It connects to the PS 5 faster than I thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand held gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well designed device which now allows you to play games away from home and not connected to WiFi which it didn’t not before

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very nice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gadget to have around the house! Make it easy to arrange kids playtime and place…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it has a very decent price, and very good on graphics long lasting game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the internet connection is good, it runs fantastically. However with a sub optimal connection it can be a pretty rough experience. Charge lasts for a while and is very comfortable to hold while laying down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing flexibility For cloud gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing flexibility For playing games excellent game selections

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fun alternative to sitting in front of the TV. Works great and the picture quality is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Just make a PS Vita 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have excellent internet connection/speeds, my PS5 is directly plugged into my router, and I still ran into issues with the Portal freezing up and losing connection. When it functioned properly, it was pretty cool. My ps5 is in my office, so it was nice to play on the couch. But my short gaming sessions with the portal were riddled with these kinds of issues. Faulty device maybe? But remote play functions fine on my phone anywhere in my home. Ended up returning. The screen is nice though, even though its not an OLED.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Die hard PS5 player here. Love playing remotely with good wifi on both ends. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSP portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal as a gift for my boyfriend so he can game at my house. He loves it he’s never had a problem with connection or any lag while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can play my games on the go or while my kid takes the main tv for Ms. Rachel

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play my gaming catalog from home or at work and on the go!

    I would recommend this to a friend