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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 7,075 reviews
  • Rated 4 out of 5 stars

    Its better than expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console. I would jot label it completly as portable, since there are some requirements tou may need to play. You may need to do some adjustments to your router, nothing complicated. I got the portal on discuount. Even I love it, I dont belive its worth $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t used this yet, bc it’s a Christmas gift for my son. But we are very excited to see if it lives up to the hype. The concept is great… hope it will execute what we want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pocket console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase especially if you’re just passing the time at home or even at work when there’s downtime

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new update why wouldnt you grab one! It was made for those that cant seem to find time to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy allowed me to be able to get the hottest item this Christmas. Thanks a lot for the easy process. Ps Portal is the most unique up today product that has been released by Play Station glad I was able to snag one for the holidays

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wifi Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sitting right outside my house in the car and the wifi just won’t stay connected. Not to mention you can’t even go anywhere far from your game it’s like a household handheld and that’s not what we signed up for. I have xfinity btw. It says all you have to do is have your game in rest mode and it will connect. That’s not true cause the portal needs wifi to connect to connect to the system and even the the connection will be weak and it will back you out. I’m highly disappointed. Sony lost me with this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when away from home as long you have good wifi

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Works great as a remote player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good at what it is designed to do. I am able to play remotely while our TV is otherwise in use. That's why I bought it. It is built really well, and the screen and controls are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I’m a Truck driver and on my free time I’m playing all my games with my son don’t matter where I am graphics are insane I love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome on the go PS5 gaming experience. My wife is active military and travels a lot. This helps her stay entertained while away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal for the Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation portal is the best device I have been looking for that would help me relax in bed and play my playstation games at ease. Also when kids are occupying the tv it becomes very comfortable and easy to play game lying in the bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure at first about purchasing it but it was better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly and allows me to play adult-themed game in another room while my kids play the switch or watch tv. Much better than using a phone. I honestly didn't think I'd use it as much as I do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My daughter loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to mention this is a accessory for your ps5. It is not a stand alone product. Other than that the screen is crystal clear and the controls feel just like the ps5 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great handheld. Feels very comfortable on my hands, feels even better than the “switch” if you ask me. I really love the screen on it. And connecting to the wifi is easy, just make sure you have an available wifi.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good nuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall just had some connectivity issues because of my router settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play station portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent prices, service, and technological innovation.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a okay gaming system. Powerful with big screen

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know we can use our phone and a Backbone or Dual sense for remote play. The problem is that you’ll get a text but when you exit out tou have to reconnect, if someone calls you youll be kicked out. My favorite way was with a laptop, but it is not every time that tou can use just pop a laptop in the break room and take out a controller like that. It is not hard to use remote play dont get me wrong. The thing is this device is dedicated just for that. You take it out connect to the WiFi and you are all set. 1 problem might be, you have to have your PS5 on a good internet(WIRED is the best). If you use a hotspot a 5Guw will provide the max experience. The Sad part is this devise has too much potential for just that. Hopefully we can do more with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product to play anywhere… very good materials I love it…

    No, I would not recommend this to a friend