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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7074 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 7,074 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I can finally kick back and casual game instead of being cracked at my gaming set up! lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worth the money while on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the handgeld has some comfortable controls and came in at a steal during Black Friday, the portal has issues baked into its design that diminish its potential value. The handheld is streaming only as opposed to being able to download your library onto it directly. Not only that but the analog sticks can be fragile, a disapointing fact when considering the cost of the handheld when bought at its MSRP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Network benchmark test

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your console isn't wired to your network, don't bother. Otherwise, looks great! It's pretty nice, just... Not when your console is in wifi too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Portal! So much fun allowing me to game remotely!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, my son loves it, the graphics are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld I have ever bought. Would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband he’s used it away from home and works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Got for my boyfriend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He really loves it. He takes it out when we go over to family and he plays it all the time. Very convinent. Would definitely recommend it to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this black version ps5 portal i am really enjoying it !!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming system to go on trips. He loves the portal of taking it ouside of the house and still play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. They not only can be in home playing but also bring it to his cousins house and connect it to their wifi and be able to play.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    A very niche device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in very situational settings. If you access to private wifi networks outdide of your home, it’ll work just fine. On public networks, not so well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and fun to use. Works great, well worth the purchase if you have a PlayStation. Some issues do arise with using it long distances but overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Remote Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I bought Open-Box and received everything perfect. I can't stop playing it. My daughter is even enjoying playing PS5 because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if you don’t wanna buy a console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I hate about this is I can’t buy games from PlayStation and have them download it to this. I don’t have a console, but it feels like I have a console and I could play with my brothers online.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mini ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect handheld on the go! A small ps5 in the palm of your hands

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can use it when I'm traveling for work. I can just bring this portal not my whole PS5 Console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mini ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for what it does. It is a special use case but when needed it does not dissapoint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item!. Staff was friendly and on point!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My upload speeds are not quite good enough to stream from my PS5 but streaming from PlayStation cloud is flawless. Loving it so far

    I would recommend this to a friend