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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7074 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 7,074 reviews
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so impressed by the PSP! I played it in another country through cloud streaming and it worked seamlessly!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it my kids have taken over my oled 75 in so having this allows me to enjoy my games while they watch their cartoons FPS Games are a bit tough though but everything else is great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great mini council

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loves it. Being able to play a quick game while relaxing on the couch instead of setting up his whole area to play is great. No issues with connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works very well…………………………………………………………………………………

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great for travel, or playjng when big screen is occupied. Very responsive. BB customer service was very helpful with obtaining product after error during checkout

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    great purchase!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] the new PS update Rules, haven't put the portal down since I bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My god this is the best purchase I’ve ever made. I game way more than I ever have before.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Handheld!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for when you dont want to be stuck to your tv!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming on the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Portal so I can play on the go. So far i am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son is in love.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s new bestie, he love this game so much. He just took it on vacation to Jamaica, I told him it’s his early Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Incredible and underrated device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal has an amazing screen that blows any other handheld out of the water. Understand what it is used for as a remote device and just enjoy its simple yet incredible ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plz plz pick me !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and I need to win because I will give it away to donation or as a gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gooooooooooooooooooooooooooooooooooooooooooodoooooooo

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great portable option with your ps5 system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable device for ps5 for basic games to play. Does not play well with call of duty online because you need a faster frame rate on the screen. But spiderman plays good and other ps5 games

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Here’s the brutal truth about this device:

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s the brutal truth about this device: The battery life is pathetic, barely lasting 2 hours on mid to low settings. Connecting to the PS5 is a slow and tedious process, taking at least a minute even with top-tier Wi-Fi 6E on a fiber network. Connecting via home network or mobile is excruciatingly slow. The screen looks decent, but it's just LED at 1080p 60Hz, not OLED as it might appear. This device devours data, consuming about 10 gigs in just 2 hours. There’s no way to lower the resolution to save mobile data when using a hotspot. Completely impractical. It comes with ONLY a Type-C to Type-C cable. Almost no one has a Type-C power brick, so now I have to spend even more money on additional cables just to use the device after paying over $200 plus tax. It’s bulky and not a lightweight handheld by any means. Ergonomically, it’s a nightmare. You have to constantly adjust your grip to use the triggers. All standard controller functions work the same as on the PS5, including vibration and adaptive triggers. In summary, this device is a major disappointment. It’s essentially a paperweight unless you have a PS5 and a robust internet connection. For $200, I expected far better. The inclusion of only a Type-C to Type-C cable is infuriating. Unless you have money to waste, don’t bother with this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Does it's intended purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for playing in unconventional places where you normally wouldn't play. If your use to a bigger TV it takes a bit to get use to. Worth the money I would buy again and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I want to game but my spouse wants me to watch a show with them now I can do both! This device is amazing as long as you have great internet. I recommend hardwiring your ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony got it right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far haven’t had in trouble with it easier to use so I don’t have to take my PS five with me everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated eith usefulness you can now stream games easier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up . Used it at a number of different places already the farthest being 250 miles away from my home and 0 lag on the game play. Great product would recommend

    I would recommend this to a friend