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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7073 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 7,073 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    No connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it at times it doesn’t connect that’s the only issue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps5 portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome i like it a lot. highly recommend. PS is better than xbox

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. This is so convenient and so many different ways when you’re feeling lazy, and just wanna play in your bed all day or lay on the couch and watch football on Sundays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like playing ps5 but from anywhere. I love taking it when I’ll be busy out of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld game ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this item never looked back, from a real gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item. Holds well in the hands. Love the 1080p 8" screen. This is perfect when my kids want to watch TV and I want to play the PlayStation. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Portable System Available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 1 for my Son, and I loved it so much I kept it and had to order another 1 for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids. Love it, and when they go to sleep I play because I love it too lol.. gift I could have bought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works very well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve the fact you can use the PSportal without the PS5. It’s a good handheld device

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the portal for when my husband wants to watch tv in bed but i want to play the game. I also love the fact that i can play the game away from home. 10/10 recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable casual fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly TO PLAY GAMES if you dont feel like using your tv or you aren't home. Don't think you're going to be able to use this to watch media like Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Re - evaluate

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great graphic . If you cannot connect to your ps5 there is no any other use of that device .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my portal. As a dad who still likes to game I can take this around the house with me or put a game on pause while I change a diaper. As a more serious gamer I can lay in bed with my wife while I rid the galaxy of bots and bugs. The portal delivers on the ergonomics you love about your ps5 controller while offering the versatility of a Nintendo switch.. my only gripe is that I needed an adapter to pair my Sony Bluetooth headphones to my Sony PlayStation portal..why not build that in? Oh so they can make an extra 200$ on headphones lol that’s alright I’ll deal with it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted this to my boyfriend for his birthday and he loves it. He takes it everywhere!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but no connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the system is amazing but im having and impossible time getting it to connect to my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 mobile gamer dude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system . Was able to grab one off a restock thanks to @ limitedissue group! wouldn’t be able to be a gamer dude without them! thanks bestbuy and thanks limitedissue !!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent for road trips

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever for traveling with a PS5 lover. Excellent for road trips

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Psp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, not the best for multiplayer but still really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play On, Player

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MulitRoom, Multiplayer hook ups and i dont have to interrupt anyone elses tv time. Make breakfast, take a bath, never miss a min of gameplay!

    I would recommend this to a friend