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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7073 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 7,073 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable PS5 goodness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my device. I work from home and I can't spend nearly as much time in front of my PS5. Being able to connect to it from anywhere in the house and enjoy games is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My husband loved the portable! Great gift!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is meant to. Sony just needs to fix the connection issues. Also being able to have it turn on the PS5 to use it would be great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Better than I thought

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely worth it if you share a tv with family or you travel often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Picture is amazing. My husband definitely loved this as his birthday gift!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i still can play my PS5 when the wife is watching her show or in any room in the house. I can even leave the house an play pretty much anywhere with good wifi…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Hit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5 stars is based on the level of happiness exhibited by my grandson when he opened this gift on Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use it daily. Love that you dont need internet and can stream games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device, nice for playing around the house

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid device! I wasn’t sure how much I was going to use this but am pleasantly surprised. It works really well and I don’t even have the best of internet. My 2 biggest complaints would be the touchpad you have to tap twice to register as a touch (not sure if there’s a fix for this) and games that require you dragging on the touchpad you’re basically covering the screen while doing so. Second I had to get the new headset since this doesn’t use Bluetooth headsets… not a fan of that at all… but everything else is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great and easy I even got a small discount when I shopped on there open box section.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves it! A bit tricky at first to switch accounts, but after that ... it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this. But even with great internet connections it can sometimes be glitchy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for at Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great for what it does. It allows you play your ps5 around your house. It syncs instantly and has a very good connection everywhere, which is surprising since my internet is just okay in certain parts of my house. Turning it on allows it to connect instantly to Ps5. Turning on a controller turns it off making it seamless. The biggest negative has nothing to do with what this is but what I wanted. You need internet to work this, due to the PS5 issues connecting to most Hotel WiFi’s, it means you cannot travel with it very well. This is not a travel console, but an attachment to your home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Lee-Washington

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen grandson loves it. He said the screen is bigger than he thought but that’s a good thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for portable this is not the option you have to use your hotspot to travel with the device but go on YouTube they guide you through everything.I use it for extra remote or if I’m just chilling on my deck outside or just sitting around on couch if I don’t want watch tv or my television being taken over lols .I have my OLED SWITCH THAT I USE,you can travel everywhere without using a hotspot!Playstation bring back the PSP with new tech !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Device Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I can travel with it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient gaming at home and away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to continue gaming when away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love playstation love the game graphics always on point.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Pretty but the motion blur was too much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a very nice looking device, it failed to deliver what it was designed for: remote play to my PS5. The good; It’s a beautiful device. The OLED makes the interface really pop, and was a delight to configure and setup. The latter being very smooth and simple. The bad: Horrible refresh rate for game play, which results in terrible motion blur. I’m not a professional gamer and I don’t need a 120 panel, so I figured this would be good enough for me. I’ve played with a 60Hz panel (with low response times) connected to my PS for years and have been fine with it. The refresh on the portal is so bad that FPS games are unplayable, which is unfortunate since it affects all of the titles I enjoy playing. This is not a result of network lag. This issue occurred even when paying on my home WIFI network (I’m a EE with a very well tuned network at home). The lesser gripe are the analog sticks. They feel more like joy cons than playing with a DS5. If motion blur doesn’t bother you, or you play games that are more static and do not require much of a refresh rate/response time: This may be a good fit. For now, I’m sticking with remote play on my phone and will wait for another solution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    An absolute purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. If you love PlayStation and want to be mobile, you need this.

    I would recommend this to a friend