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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 7,073 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    An absolute purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. If you love PlayStation and want to be mobile, you need this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s good but you need to buy a subscription to be able to play without a ps5 or without it being on

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Needs work, but plays ok when signal is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this... it does stream pretty good as long as I'm at home on my wifi but I have had it freeze up and lose signal on me 3 times already. 5g hotpspot worked even worse and was almost impossible to play on. I have no other issues with my wifi signal, PS5 is plugged in direct to router. Overall a 3 star from me, it plays pretty good when it catches a good signal but otherwise not much use to try and play away from home from what I've tried so far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the price and definitely worth itt

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Perfect for playing while in bed. Or playing on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Experiencia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like it to be separate from my PS5 so that I can use my PS5 as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get Busy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh mane!! This thing is tourch! Best experience youll have remote playing the ps5. You must have a ps5 and decent to good wifi connection. Other then that, your cruising out!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great way to play PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so the tv wasn’t always being tied up in gaming sessions. It works great on house WiFi and when connected to my phones hotpot on the road.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What does Geek Squad Do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a reconditioned PlayStation Portal from Best Buy, and although the physical appearance was as stated, excellent the issue was the left controller had so much drift in it I could not even set the system up. It kept moving to different characters on its on??? So what exactly is their verification process? So the rich part wasn’t that they apparently did not do a check of the system. When I returned it, the customer service rep asked me if I wanted to just get a new one and pay the difference? What are you freaking kidding me? So I ordered online so I won’t have to drive 15 miles to BB, which I now had to do to return a defective item and you think I want to reward your company for the inconvenience caused to me? RIGHT!!!! I’ll just order a new one from Amazon and no longer do any purchases from Best Buy, this isn’t baseball. Two strikes and you’re out, do not buy anything refreshed from them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better now that it supports online gaming versus remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pretty sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to play the 5 on the toilet i def reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Portable remote it does as discribed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this but it would be great if it had similar usage out doors like the psp did aside from that awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Just bite the bullet and get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neat device that allows access to my PS5 anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat device, seems very fragile though so if you're rough with your stuff get a good case. I'm able to hotspot with my phone and use this while traveling with very little interruptions. However I use 5g and my PS5 is connected via Ethernet. So do your research before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to do this transaction, the line was fast and smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son. Other than the fear of breaking the screen ,it’s great. I would like more access to other apps that display but are functional. Still a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST PLAYSTATION INVENTION YET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS AMAZING! Me and my daughter are now able to share the PS5 and she loves it. Nothing like bonding with your kid with this device! 10/10 would recommend to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Fun and Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and convenient. Does have problems connecting at times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great for parents!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing device! as a father of three kids I can now play playstation in the backyard and keep an eye on the kids! Great investment for parents!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 15 year old grandson. He absolutely loves everything about it! I would definitely buy it again.

    I would recommend this to a friend