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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7073 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 7,073 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 15 year old grandson. He absolutely loves everything about it! I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new like. Works incredible. Highly impressed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like intended, just feels weak where the controller connects to the screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld system just connect to WiFi and play along

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Its okay item.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not really necessary if you can play on your ps5. This device is worth it if you want the handheld experience abd wabt to play anywhere in your home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS makes the dream work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best portable gaming console ever made, very happy with this purchase and enjoying every single moment playing with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever would purchase again and came real fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it comes in handy if you are in the middle of a game and need to step away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PS5 accessory you can get. Dualsense edge is the same price and it's only a controller

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea that doesnt work right. I have 1gig internet speed, ps5 plugged directly into my router and sitting in the same room using the portal it still glitches because of internet speed connection. Depending on the game this can be an issue as it has been for the show23 with trying to time things. If the 2nd version of this, sony adds an internal hard drive that you can load a handful of games into that would be perfect. Wanted to love this, it just doesn’t work good enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Portal is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can play my game while in bed and I can also leave home and still be able to play as long as I have WiFi wherever I’m at.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play Station Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s not its own independent system but the Portal is still really cool and fun to use. If you have good internet it works like a charm. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely love! Highly recommend!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have children or don’t have much time for gaming, this is a must. Just make sure your PS5 is hard wired.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Legit - Must Have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition for gamers of all types. Great audio and battery life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Neat idea, not a great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it was as “meh” of a product as I had imagined. Im not shocked to find so may similar disappointing reviews but I am surprised that there are so many positive ones. It’s just a screen for the ps5 gaming console, which is clear with any decent research. Still, my 10 year old and I gave it a shot. Super glitchy, didn’t matter what WiFi the portal was on or the ps5 itself. All WiFi test speeds good. Definitely finicky to set up the right connections at first to be able to turn on the ps5 remotely (chat gpt gave best guidance when working through a Linksys mesh node network that was blocking capability to talk to the base unit). After a week even my son agreed to send it back which says it all. Not a good product. Neat idea maybe kinda? But in execution it fails.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it said it would do I only wish I was able to watch Netflix or Apple TV on it. And I wish you were able to download games to it like the Nintendo switch. 

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to play on the go. Ps5 is required to connect to the portal and it needs to be left idle at home if you want to play the portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the quality of the product, it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great quality for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this portable device. I only wish it has a browser to connect to a hotel WiFi so that I don’t have to use a travel router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use if out of the house and want to play from a distance, really worth it, quality really good also

    I would recommend this to a friend