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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6367 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 6,367 reviews
  • Rated 5 out of 5 stars

    Portable casual fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly TO PLAY GAMES if you dont feel like using your tv or you aren't home. Don't think you're going to be able to use this to watch media like Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best ps handheld device you should give it a try by buying one from best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product came fast packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came fast packaging easy to use battery life is OK

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the surface this seems like a great idea. Its nice when it works but has too many problems staying connected. I am no talking about sitting in a different room with walls between devices. I can sit 10 feet from my PS5 and router and I start getting bad lag. I walk right up to my devices to wear I am standing within 1 foot and still getting disconnected. Also switching profiles is far more complicated than it should be. You cant just switch the profile on the PS5 and be off and running. You have to remove a profile from the Portal and log back in to a different portal via the PS app on your phone. Its quite a pain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is pretty good! Definitely recommend…………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the grind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is exactly what I wanted. Sometimes this WiFi does get choppy when you first connect to your system but the gameplay is smooth the vast majority of the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful play anywhere smooth graphics. And easy login

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good if you play one player only. Just a literal portal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only a partial portal !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only good for playing digital games and the disk in ps - need good Internet and not one that requires consent - no browser on it ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable option with your ps5 system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable device for ps5 for basic games to play. Does not play well with call of duty online because you need a faster frame rate on the screen. But spiderman plays good and other ps5 games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    play station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. It is very entertaining for the kids young and adult. they are really enjoying it. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, is good control for ps5 and the screen is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless effort!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great handheld that integrates very well with your PS5. It’s wonderful to play your PS4 games as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay I like it here and there but I don’t get why sometimes u can’t connect it ,maybe it’s just mine who know but I would get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, the only thing you can do is stream for ps 5 games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my boyfriend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , I got it as a gift for my boyfriend an he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld perfect gift for that time away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the gamer in your life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun. Easy to navigate. Excellent quality. Sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for teen son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! My son really loves the versatility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plays great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works surprisingly well just had to change some quality settings from the actual ps5 for some games but after that the portal runs great for pretty much any game single player or online

    I would recommend this to a friend