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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6371 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 6,371 reviews
  • Rated 5 out of 5 stars

    Go Portal, not backbone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on the go, and at home. People recommend the backbone but this is leagues better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal brings back the nostalgia days of the PSP - I would love if you could play it without the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just happy i was able to snag one before it sold out. I do recommend having a strong wifi connection. Because it does get sluggish when it doesnt.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you absolutely need it, sure…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is exactly what was described. A streaming device that works off the PS5, however I was able to stream to my Steam deck with that same level of lag on my portal. It is completely unplayable without the ps5 wired to the router, which was a disappointment since my PS5 was upstairs. The controller is as amazing as a typical Dualsense 5 controller. Overall, this device is not a must have, but not entirely bad either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 on the go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Setup was easy and everything works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything great but needs better WiFi connectivit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay waiting for more updates to fix WiFi connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas and he loves it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty but the motion blur was too much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a very nice looking device, it failed to deliver what it was designed for: remote play to my PS5. The good; It’s a beautiful device. The OLED makes the interface really pop, and was a delight to configure and setup. The latter being very smooth and simple. The bad: Horrible refresh rate for game play, which results in terrible motion blur. I’m not a professional gamer and I don’t need a 120 panel, so I figured this would be good enough for me. I’ve played with a 60Hz panel (with low response times) connected to my PS for years and have been fine with it. The refresh on the portal is so bad that FPS games are unplayable, which is unfortunate since it affects all of the titles I enjoy playing. This is not a result of network lag. This issue occurred even when paying on my home WIFI network (I’m a EE with a very well tuned network at home). The lesser gripe are the analog sticks. They feel more like joy cons than playing with a DS5. If motion blur doesn’t bother you, or you play games that are more static and do not require much of a refresh rate/response time: This may be a good fit. For now, I’m sticking with remote play on my phone and will wait for another solution.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote play device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know a lot of people are comparing this to the Steam Deck and asking why does this exist. For me this device is perfect, $200 and I can remote play my PS5 and not tie up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my brother and he loves it! Makes gaming easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saavy Remote Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty saavy. we remote play all the time, the perfect habdheld portal device. can play anywhere. it is not a handheld gaming console, thats why theres psp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because I can finally play games with my spouse while sitting in the same room. The first one I got had joystick issues so definitely purchase the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend for anyone Screen quality its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No damage to the box and was ready to pick up in a timely matter. Best Buy answered all my questions when I had concerns with my product delivery date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the portal for when my husband wants to watch tv in bed but i want to play the game. I also love the fact that i can play the game away from home. 10/10 recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, exceeded expectations ! Amazing !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. It was her favorite Christmas prestent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it travel every where i go and to work very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played Destiny 2 strike without any issues is what sold me on thr portal. A grest product if you want to chill anywhere in your home and play your PS5 games. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. This is so convenient and so many different ways when you’re feeling lazy, and just wanna play in your bed all day or lay on the couch and watch football on Sundays.

    I would recommend this to a friend