4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7072 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 7,072 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its like having a portable PS5!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS Portal! It works great! You can play your PlayStation games anywhere as long as you have an internet connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I thought it would be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it has potential, but I believe it's ahead of its time. You really need a ps5 for this. That cloud gaming will need expensive subscriptions and the games are not good. I'm a PlayStation fan. But Xbox game pass wins this one and I didn't need to device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS PORTAL

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Now I can play without hogging TV. I am constantly traveling for work and now I am able to pick up where I left off on while on the go… awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Go Portal, not backbone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on the go, and at home. People recommend the backbone but this is leagues better!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Useless

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bored line unplayable. Consistent lag spikes and frame drop. Console will freeze whatever you’re playing for seconds at a time every few minutes. Tried every recommendation on fixing it. Every review says use lan but it’s still not playable. It is comfortable to hold and good quality but doesn’t matter if it doesn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun add to gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun to have with the PlayStation 5. Makes playing away a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, as long you have good connection you will enjoy this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does what it says.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how im able to play my games while the kids and while use the tv, and still be in the same room. Its like they copy how Nintendo did it with the WiiU

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great. Will purchase another in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical, and as always, excellent delivery service from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation potential

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great handheld gaming system would recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great portable online ps5 game system!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. It’s great that can play the games from my ps5 without buying more games for a separate system. Love this thing. Great job Sony!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing Portable Gaming System

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me is the best portable gaming experience. It was a easy process to order product. Best Buy has great product and great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! I would recommend it to tbose who travel alot or arent home much. I have big backlog of games to play and already getting my moneys worth!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming device. A little slow but it’s a good handheld.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holiday deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time and is as described, bestbuy.com always have great deals

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best!!! Honestly Im Having Fun Playing with it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says it’s gonna do I have no issues with it. I only took off a star because the connection sometimes is hard.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Definitely worth the money. New update makes it even better !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 remote player

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son requested this for Christmas. He loves this thing

    I would recommend this to a friend