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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 7,072 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I was hesitant but all bugs seem to have been fixed!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful contectivity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks and feels amazing. The operating system does not run like advertised. Cant even play a single game without loosing connection to the PlayStation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal is not very worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an all around good item but, when I’m around the house I’m getting constant network errors. All while I have good internet to support this, also it’s not the best if you don’t want to take it out. I would recommend the backbone it has the same features as the portal but you can also play Xbox, steam, or mobile games and to top it all off the backbone is much more affordable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen and wireless performance, much better than running Chiaki on a Steam Deck. Worth it if you want to use your PS5 more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still amazed at how well it works. It helps that I have 1 Gig internet at home and also have the PS5 connected directly to the router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT, THE PS PORTAL IN PERFECT, I WILL PLAY A LOT

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, make sure you already own a ps5 before you purchase. Its great for when you just want to play handheld mode. Beautiful screen and great sound.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Input lag

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea and the product looks great. As many others said, connectivity and lag are regular. You should just be able to connect to the internet and play smoothly. Mine is being returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Need excellent wifi...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need excellent wifi in order to play without A TON of lag. Especially for COD. Games like Resident evil, and God of War are playable with really good signal on hot spot, but the input delay is extremely noticeable. While paired with the ps5, sitting right beside it, and running on 1 Gig fiber optic; the delay is still pretty noticeable. The system itself is great quality though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than finishing a chapter or task from one of my 100 games while lying in bed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for on the go gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it since it released with no problems. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal remote player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way you have the graphics at the palms of your hands. A perfect gift to give.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Lags at times but exactly what it’s advertised as

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device ... especially when the kids or girlfriend takes over the TV u can relax on the couch an play ..your portal to your ps5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal has been a great purchase, it allows my son to be anywhere in the house or on vacation as long as there’s WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp screen and graphics. Feels natural in hands just like a ps5 controller, albiet a litlle wider, but not uncomfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Good connectivity with mediocre software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight input lag that is perfect for casual games. This is not a device for competitive play. I currently can’t play Alan Wake 2 due to touch input control issues. The “brightness” settings for the light bars and mute button are “on” or “off”. Hardware is great quality; software needs more time in the oven.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this allows me to play my PlayStation anywhere wifi is available. Just something to know your actual PlayStation needs do be on to play it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device remind me of the first PSP handheld from Sony great remote play can play the entire game just by playing on your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good good

    I would recommend this to a friend