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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 7,069 reviews
  • Rated 5 out of 5 stars

    Great for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for the gamer on the go. As long as you have a good WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Got One!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about two months of waiting i was finally able to track one of these down! And I absolutely love it not having to be in my office to catch up on some games is awesome! And yeah i could've gotten a backbone sure but that ties up my phone , this is dedicated remote play which made ot easier to connect, set up, and get right to gaming! The lack of support for earbuds beyond the sony ones is a bit of a let down but i have it on low (its gets pretty loud) and go from there!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    sensacional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good console easy to connect to my ps5 and easy to play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good device and I barely feel lag because of my internet but it might be different for someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely useful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product since they updated the streaming on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this more than my own playstation 5 now! Love this item!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to me on time and was kept updated till it was. Had a great experience. This works great and glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome accessorie to the console when you want to play around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy with the new cloud streaming update and not having to rely on the ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Playstation Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal was a great purchase. When my family is using the TV in the family room I can still play my PS5. Have taken it to other places outside my home and connected via the hotspot on my phone. It use to disconnect while in the house sometimes, but I connected my PS5 directly to the router instead of via wifi and the portal hasn't lost connection once since then. Would recommend if your on the fence about purchasing. Wish Sony offered an official case for it though.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and easy to set up, definitely recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have done to date, always play on it and the ease of setting up and controlling it is amazing. 10/10 recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought for son in law and he loves it. He said thats the best part is you can take itwith you every where you go.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A little glitchy but still good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. No damage. Is a little glitchy at times if you’re too far away from the system.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay if you don’t care about a little delay/lag, but most places I attempted to play this at didn’t have a strong enough WiFi connection, so it kept connecting to my ps5 and then losing connection before I even get to play so I was really on able to use it at home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect ps5 companion!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play my ps5 lot more thanks to this and also finish my games much faster

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    High ceiling but many drawbacks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept. Its a controller with a screen. It allows you to stream gamea from your PS5 while watching sports or doing anything but being on your tv. Some people connect to their PS5 remotely by connecting to wifi which is on the same network as their PS5. That said, I have good internet and I have serious connectivity issues with my Portal. It disconnects from the PS5. You have to have the most perfect network to have a functional experience. That is just ridiculous. Sony relies on those that defend the Portals finnicky issues to paint it In a great light with all things considered. It shouldn't be so finnicky. I give it a 2.5 seeing as how I have a good internet network and I can't stability with its connectivity going. It shouldn't be this way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Satisfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experiences, and no issue at all. Quick in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run perfectly well. I prefer this over the backbone

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Playstation Portal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a nice device. Feels great on the hands and its all sleek with the system. Unfortunately I believe Sony missed on the features of the device. Limited to what internet you can connect to, no support for third party Bluetooth, inability to switch players between accounts in the device. Could have been great but too much proprietary shortcomings.

    No, I would not recommend this to a friend