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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7065 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 7,065 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for couch gaming, screen is really nice and controller works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it works well when im in the hospital with the wife

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable PlayStation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his portable PlayStation and that he’s able to take it anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Laggy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need really good WiFi for this to work smoothly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m liking it. Haven’t had any complaints yet about it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no browser so any wifi that requires website login wont work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    idk why I like it so much, but I do!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS-Pro controller and no Portal, something is wrong with you, amazing value for $200 and the black is very sexy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hubby loved it when he saw it, but after using it every here and there he noticed it lagged more than he would’ve thought. He doesnt use it much anymore, but he is happy to have it in his collection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little gadget for on the go! Recommend a good internet connection tho!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Thumbs up to PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition with the PS5. Definitely if you like to play on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Madden 25

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on the go ! Love mine use almost everyday!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, hotspot over phone not great lagging. Home WiFi great

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it,the screen is big enough,clear definition,i would buy one more again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great addition to the playstation lineup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly recommended for gaming parents (if you can get it).

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worked great at first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. But now it connects, disconnects, connects, disconnects, connects, disconnects, etc constantly. This happens about every 30-45 seconds. Nothing has changed in my household. Search online and you will see other people having similar issues. I did all the recommended troubleshooting but it is still happening. I have had the Portal less than 3 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great machine to use while the tv is being used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Seamless connection perfect gameplay! Very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my husband lol after this he is using it every where it is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as described, no issues and worked right out of box.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS Portal Mehhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like it, but just couldn't. I'm a Dad so the thought of this sounded awesome. However, I always felt like I was getting a way lesser experience playing a PS5 game on the Portal vs on my TV. The lag and latency was always terrible. So bad that when I was playing open world game, the background was so blurry I couldn't tell where I was going. Such as on Star Wars Outlaws. There was a significant delay between the controller and the actually gameplay as well. I wouldn't even bother trying to play COD or something similar. Ultimately, I ended up returning it within 14 days after a few attempts of playing a game. Just not the same experience. I live in town, have a 1gbps download speed with a mesh Wi-Fi system along with my PS5 connected via Ethernet to my router so I know it's not a connectivity issue. Also, I have a Switch OLED and the game literally played the same in handled as on the TV since it's not a "remote player" like the Portal. Maybe I had high expectations, but I would rather wait for a dedicated PlayStation handheld or just get a Switch 2 in my opinion.

    No, I would not recommend this to a friend