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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7059 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 7,059 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reviewed i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation portal. It is good to have. Highly recommend it as

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool drove 100 miles to get it i love it pleaze buy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this thing. Awesome graphics and fun to play!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PlayStation Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portable Is Great. Definitely a 8/10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this has been the perfect add on too my ps5 excellent product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal yes or no?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps portal is an accessory and great for those times where someone wants to play the PS5 in the room others want to watch tv. Both connect the device to your wifi, and follow the setup steps. Easy to follow and works pretty well. It came in handy on Christmas family nights and allowed everyone to be happy which is what this time of year is all about

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick playing in the house while you're tvs being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new updates you dont even need the a ps5 to play. You can now stream. But lets be honest its 2025 who doesnt have a ps5. I am going to but the midnight black version and the 30th anniversary edition.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get one and find out. Great device and the screen is a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, i enjoy mine everyday, and was easy to get o e from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MORETHANAMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , use it everyday. Very useful in my life thank you BesyBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love useing this thing for relaxing and gaming. Very cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my needs after the update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the update that allows you to connect to your PS5 through WiFi or hotspot it became worth the purchase. There are a few things like non responsive input or getting stuck scrolling. Also a little lag, but it works for what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gameplay and great graphics its an easy 10/10 Thank you bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to stream games. Sometimes the connection to my PS5 isn’t the best but that may just be due to my WiFi.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Couldn’t get to work in my house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. I have great high speed Wi-Fi and no matter what I did it wouldn’t work. Know others have had success but not me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice hardware but limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. Only useful on great wifi near the main PS5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags too much forcing you to connect the ps system directly to internet. it is better this way but still lags.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this you have so many cloud games to choose from and it’s very comfortable for long play time

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Laggy letdown

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this to finally release. Let me preface this with saying I have rock solid internet(wifi or wired). I also own several several electronics that have zero connectivity issues. I was able to spend about 30 mins playing this thing, and spent several hours trying to trouble shoot. It dropped connection from the ps5 over and over. I gave it two stars due to the feel of this thing being great. Everything else about it was a letdown. Save your money.

    No, I would not recommend this to a friend