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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 7,056 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Adds so much convenience to my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad that this was in the store. I was anxiously wanting this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing playstation cane up with ver happy. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing concept and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and idea. It’s quite frustrating it’s only cloud streaming. Wish games could be downloaded and played without WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PSP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Playing my PS5 while in bed is awesome !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He loves it. Only thing wasnt a fan of is that you have to put your playstation on sleep mode before using it. Can't be used simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation portal awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son going to love it thank bb!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Connects easy to the PlayStation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes playing on my PS5 on the go! Fantastic device!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Definite upgrade from the Nintendo Switch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PS Portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for an item that doesn’t connect properly. Had a difficult time connecting to PS5

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended PS5 accessory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution to sharing the tv with your spouse/family at home. Highly recommended if your PS5 is hooked up to a shared tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play games through remote play on your ps5 or scroll through the 200+ games in the cloud streaming catalog ( requires a ps plus premium membership).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Playstation Portal! Also this Best Buy provides an excellence customer service care! I will definitely come back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this device! Chiaki, Backbone, etc have nothing on this. Game streaming, even in beta, makes this a must have on the go. The Dualsense handles make this eaay to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to play ans use . Love thst mirrors my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product to play some more while am at work or while my gf is watching tv I can play my ps portal on the side and get my game on

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    horrible product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't connect to the ps5 all the time, the system is very glitchy. I'm not able to stream the games I play. 0/10 would never recommend to anyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playatation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game system. Needs more games though through streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the backbone came out I was so excited but it didnt give me the experience that I was looking for. Today I can say with confidence that the portal does, controls and quality are great. As long as you’re aware of what is that you’re buying and getting with the portal it’s the best option for remote play, hands down.

    I would recommend this to a friend