Customer Ratings & Reviews

It’s a good system. Graphics everything is the same if you got good internet. It still works with ok internet but gets choppy

Super cool! It was a gift so I don’t use it but the person loves it!

[Employee of bestbuy] The PlayStation portal market is a small and niche one. Not everyone needs one and its limiting for what it can do but you need to understand what it’s meant to do. Stream games when your tv is unavailable, plain and simple. Its a great accessory for those that fit in that category

very bad for the price. really hard to connect unless u have a really good internet. even if u do its very laggy. looks cool and all but otherwise useless. we returned in a heartbeat. u can use it around the house only but not at all for travel.

I can play at my house at all times I recommended.

Item works great at home, but cuts out to many times when not in the same house. No matter how good the internet is. Also gets blurry alot because of the connection.

Nicely built. Feels well constructed. Terrible connection despite strong wifi network and signal. The lag makes games unplayable. Returned mine

The console functions adequately; however, it encounters certain technical issues when establishing remote connections..

Love it. Mobile ps5. Great ergonomic shape. Very user friendly.just needs to be a device and not streaming system.

Works and pairs well with the ps5 to allow for a more portable play session. Having a higher quality internet is a must to keep a stable picture and jitter free experience. Feels wonderful in the hands while playing. Could be a little cheaper.

Great concept & device, however conntectivity needs work. Has major potential

A neat Controller. Look's good . It has Hits & Misses. Remember it's a Wi-Fi Gig U need a good strong signal. On the go your choice. TV Screen got your eyes. look's so sweet. But you. Do need a PS5 Companion !. To set it off. Good Luck !.

Great Product, Basically the PS5 Controller with a Screen. Only concern is what do you do when stick drift ensues? Cant change the sticks like the Pro Controller.

Bought for my husband. It lags a little while trying to game but that is expected with any remote play device.

Didn't like the fact that you have to have your ps5 in rest mode to use…it has been in the box for almost a year. When it was purchased in Feb 2025 I it was a total rip off, now it's Feb 2026 and got it out the box because I heard it was an update where you can buy a subscription, which I did and it's still not woat I though it was going to be.…don’t waste your money if you're a gamer.

Wish it supported online entertainment services such as youtube

Extremely limited in what it can do even over WiFi. Will stutter and glitch a lot, not reliable or usable for any game that is not a strategy game or slice of life game. Which switch might be better for anyways.

Great controls, great display, easy to use software, but absolutely terrible streaming performance and quality. This product is HIGHLY dependent on having a fast and good connection to your Internet, both from the console itself and the Portal. If you can't plug an Ethernet cable into your PS5, you're guaranteed to have a bad time no matter how fast your internet is. I thought maybe it would be fine since this one is Sony's device and surely they'd make it work better than a phone with PSplay or their own streaming app, but nope. Any streaming sucks, even on excellent fast internet.

Its ok but for games requiring the track pad its hard to manipulate.

The only good thing about it now it’s probably the PlayStation plus game catalog only downside you need to have a good Wi-Fi