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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 7,056 reviews
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent item needs better WiFi signal capabilities to sustain gameplay quality

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Two in one item good, everythine else is pointless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely usless unless you have a full time wifi connection. Also need premium subscription for a game library if cannot connet to your home base ps5. Using a controller you already have with your system and a phone or tablet using PS remote play does the same thing. Only praise i can give is that it is a controller and screen built together instead of having two seoerate items for charging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dad/husband, this device fills a needed hole. Want to spend family time, but also want to game. Having an upstairs game room made it impossoble to have both at once. This device allows for both. I do have excellent wifi though. If you dont, you may have problems.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Great design too much lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks great. Feels great in the hand but lags way too much. Only for use inside the same place linked console is in. If could be used for travel definetly worth it but its not.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could play other games without having membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niche accessory, but great at what it does

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who wants to make progress on games while laying in bed this is a great accessory to have The image quality is pretty good compared to using remote play on my other devices Be warned, make sure your WiFi quality (like a mesh system) is superb before using this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing. I can go into my bedroom while and play Final Fantasy seven remake part two while my friend watches TV and it’s the same TV that my PlayStation five is hooked up to. it’s got a very good range. I was outside playing it earlier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the portal. He plays it all the time. He just complains that it lags sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great for dads or mom gamers. Which require you to spend some time with family away from your system. I mostly play single player games on it like rise of ronin or FF rebirth. Not so great with multiplayer games like helldivers 2. But its do able!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing play.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is amazing to play on it is a modern wonder. The only reason I give it 4 stars is the quality control on the analog sticks was not very good. It took 3 different units for me to get one that wasn’t defective.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick sensitivity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device and I generally like playing it but the biggest downside is the stick sensitivity. There's no resistance like I controller. I've tried thumbstick rings and extenders but it doesn't change anything. If they would put better sticks on this it would be five star

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea i just wish you could play it without wifi and on the go anywhere but its still great you can play anywhere with good Wi-Fi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the expectation of using the portal while away from my physical PS5. And it has performed very well in that aspect. I have no issues connecting. I love the feel of the portal in the hand. I have no regrets. Just what I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal to your gaming soul

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the go gaming. I wish the screen was Oled but other than that its great. Especially now that you can cloud stream.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    it's alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipping was great, got here the day after christmas rather than jan 8th. The portal kinda sucks tho it's super laggy since you're streaming the ps5 to the little thing. Works good if you aren't playing online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is constantly making this better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steady updates always seem to be adding functionality. Makes the future for this device very promising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAYSTATION PORTAL

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyef the comfort of the welcomers as i walkd through the sliding doors. As i got to my item i was lookn for customer service helpd with any question i needed. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great optimized well for 95% of games just make sure you have a wired connection to your ps5 to really make sure things run smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for dads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a dad and have a PS5. This is the best solution for you. The quality is quite amazing. Way better than a backbone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Excellent, when it works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love if this was able to connect to more wifi like the library or a starbucks or even my hotspot, but ive had no luck with either of those three. My home wifi works perfect with it though.

    I would recommend this to a friend