Customer Ratings & Reviews

Love my PlayStation portal very portable inconvenient

[Employee of bestbuy] Easily able to game anywhere you want with little lag or latency as long as you have stable internet. Would recommend for anyone considering trying this out.

In my opinion this device is amazing id give it 5 stars but in my experience the device became useless from my bad internet.

My son got this for his birthday and he loves it. The color and graphics are very clear.

Beat video console, play any where and good quality

Perfect companion for ps5, cloud streaming really sent it over the top for me. I love it, bought it open box and it was perfect, thanks again best buy!

Been purchasing PlayStation’s for 25 years and this is by far the best controller they have came out with thank you

Meh. Unless you’re an IT guru, playing this remotely is not going to happen. I didn’t know I needed to “port” anything for this to work and it won’t connect to my hotspot while I’m away so it never really worked for me. I did enjoy playing alone while my wife slept so I’m not on the tv keeping the house up but I got it with the anticipation to play away from home and that never happened. Not for me. Also hate it not being Bluetooth enabled.

Handheld ps5 does what it needs to do great product, sound could be louder

Portal does exactly what it advetises, ps5 gaming from anywhere in my home or out and about.

So far the PS5 controller is fire! The size is just right to hold for a long time to play games. I haven’t tested the range yet, but the reviews say that the range depends on your WiFi signal. The value is right. Didn’t have to wait too long to get mine.

Wish games had a way to differentiate settings for ps5 vs portal. Some games, you lower the quality and can play with easy (like Duty). Must have good internet for this thing to work well. If not, you're going to hate it.

Ended up returning because this wasn’t worth the value. If I were able to play the games in my library on the go then maybe, but only being able to play a selective amount of games isn’t worth the money that Sony is asking for

This device is horrible. I have yet to be able to use it more than 15 with out the connection dropping. If I could give it a zero, I would. I had high hopes. Doesn’t matter what type of connection is made it drips. Unplayable. I want my money back. How can they still sell this device. We need a class action lawsuit.

Been using this for a few weeks and have been innamoured with it. However, you do need a few things for it to be worth while. You do need dependable WIFI and also a reason to need a handheld version of your PS5 that hinges on you having WIFI

Great ps5 device on the go!! With good internet. It also has cloud gaming!!

Best psp ever invented Sony outdid themselves with this.. no lag issues war zone and gta are perfect to play

It’s basically a controller. There are definitely cheaper options! But worth the $100 difference from its counterparts

The idea of it is great, but even if the internet I’m using at home or away is optimal, the device has a lot of buffering issues and sometimes just doesn’t work.

I love it love how I can sit down downstairs and play my game. It do freeze a lil but it’s still great