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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 7,054 reviews
  • Rated 5 out of 5 stars

    Great product drom sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the handheld, but it did not dissapoint, i play games at night when everyone is sleeping, im able to jump to any game downloaded into my ps5, i love that, its perfect size and feel, would recomend to anyone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it was a Christmas gift for my grandson, I think he was able to get it going, but it cost extra for a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice ive made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem palying outside with my phone connected to the ps portal. Great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im haply i got it but not on thr first day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy i got it, feel good on yohr hands this system for me i be work all day so ill got strong wifi at my job so im happy with that but aye its not for everybody but i kkow its for ppl that work a lot or dont have time to set around play with their console

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Buyer beware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with excellent, fast, stable Wi-Fi, you should be aware that constant stuttering, lag and disconnects are a likely prospect. People are resorting to disconnecting cables on their PS5 and changing settings (that should not need yo be changed) just to get it to work. Even after two software updates, the problems persist. Sony should have spent more time on perfecting the software/hardware before reasoning this to the public. Just know that YMMV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing to hold and play. Ive put at least 20 hours into the device and have had a great time no issues. Ive played it 10 feet from the console and hundreds of miles away and not connection issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t great , there was a lag in the play. Tried multiple times but ended up returning it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Almost a great hanheld

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is enjoyable for indoor entertainment when sharing the television. It is also enjoyable when away from home with a reliable Wi-Fi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my son for Father’s Day and he loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has sub par and didn’t work as per my expectations

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very convenient and amazing to navigate through. My son loves it and is having a blast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Good price. Must have good wifi connection at home or wherever you are using it but a very good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop fighting over the living room tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy home. My wife can watch trash tv, and I can check out and play videos games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to our ps5. Connection is stable enough to play multiplayer games with several in the house

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Normal and Neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so much option to do with it I feel that for professional use it is not an alternative not much to say about the product. Im return to store the product

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Input lag

    Rated 1 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try remote play on your phone first, if you don't mind the terrible input lag and a terrible experience at the same time the screen can't keep up and looks like garbage. The device itself is well built but Sony came up way short with the quality I look for when gaming I don't recommend this product I returned it the next day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this more than i thought i would perfect if you want to play your game but your wife using the tv great design too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Highly recommended for all. Now you do not need to own ps5 to use this. But you have to pay hefty annual membership price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Playstation Portal is Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal has been a fantastic addition to my gaming set up. I can game a lot more frequently. Also, me and the watch more TV together and spend more time with each other. I haven't gamed on my TV in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Congratulations Sony.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont let this 5 star review fool you this item is complete dog water. As its advertised to play away from home i simply can not do that. They bamboozled me but hey i aint even mad you win some you lose some.

    No, I would not recommend this to a friend