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Customer Ratings & Reviews

Your price for this item is $239.99

Customer reviews

Rating 4.5 out of 5 stars with 6390 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 6,390 reviews
  • Rated 3 out of 5 stars

    Problems with the portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Bluetooth, no 4k screen, no standalone capabilities… it is what it is… silly about the Bluetooth, what doesn’t have Bluetooth? But it’s great on WiFi as long as you leave your PS5 in sleep mode…

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great design too much lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks great. Feels great in the hand but lags way too much. Only for use inside the same place linked console is in. If could be used for travel definetly worth it but its not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So close 3 out of 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No handheld felt as good as this did in my hands. Sadly the inconsistant connection. The inability to wake my ps5 now and then. The lag. 3 stars is the best I can do. 5 stars for comfort and screen. This is close but not there yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need good internet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but if you don’t have good internet it will not run that good or not at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going to try to run my PS5 with an eithernet cable once it comes in the mail. But im not that happy with the dropped frames and stuttering. My router is 2years old and it has worked great for everything else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misrepresented Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the item works. It is NOT at all what the salesperson represented it to be. Does not work for what we were looking for and Salesperson sold something different.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok. It would be better if you didn’t have to have PlayStation on! Would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wasn't for me. The way I have my entertainment center setup this project turns on my tv, surround sound and ps5. So did work for in bed playing. If it wasn't for my setup this item would be perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Joystick stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly everyday for 2 months then the right joystick stopped working up and down. Seems to be a super common issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get a steam deck. You can’t play this offline. Your PlayStation 5 console needs to be on. In order to play this. PlayStation made an update where your console has to be on to use this. It can’t be in rest mode.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a stable WiFi connection to help with the input lag. Controller analog sticks are a little small

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent, when it works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love if this was able to connect to more wifi like the library or a starbucks or even my hotspot, but ive had no luck with either of those three. My home wifi works perfect with it though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item breaks easily. Wish it lasted longer. Would suggest getting warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipping was great, got here the day after christmas rather than jan 8th. The portal kinda sucks tho it's super laggy since you're streaming the ps5 to the little thing. Works good if you aren't playing online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great item - not great condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as I love the product it did come with scratches on the back, a very dirty screen, no charge cable, and a beat up box. Not exactly what you'd expect for open box-excellent

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Unless you’re an IT guru, playing this remotely is not going to happen. I didn’t know I needed to “port” anything for this to work and it won’t connect to my hotspot while I’m away so it never really worked for me. I did enjoy playing alone while my wife slept so I’m not on the tv keeping the house up but I got it with the anticipation to play away from home and that never happened. Not for me. Also hate it not being Bluetooth enabled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Screen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality is really low. I played diablo 4 with it and game is looking so grey

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost a great hanheld

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is enjoyable for indoor entertainment when sharing the television. It is also enjoyable when away from home with a reliable Wi-Fi connection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Iternet based and normally it cannot be fast enough or glitches. We have wifi 7 and 5 gig internet with fiber, and it was junk even in home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it slow or disconnects and I don’t like I play them it desync.

    No, I would not recommend this to a friend