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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 7,054 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great but falls short

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the product and unless you have amazing wifi it runs great but if your on a budget on wifi providers it has input delays on the buttons and stick drift

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even on shoddy mobile hot spot. Obviously the better your internet connection the better it will work. I just wish it could turn on your PS5 remotely. The PS5 must be logged into for it to connect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had constant connection issues when trying to connect it to my PS5 Pro. I tried resetting it several times and it would connect once, then break after I powered it down and tried to connect again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wasted Playstation opportunity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept of ps handheld is great but this did not deliver as one. I have great internet and at times ill still get flickering and buffering

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses connection with PS5 frequently when not at home. A little disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For standalone games this is a nice little device. But for it's intended use of playing games through your PS5 it is far too glitchy to be useful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool just would like if it came with a carry case. Make you have a PlayStation to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very niche

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you live playing handhelds like your switch and got good WiFi but better if you have Ethernet cable the the PS PORTAL is a great buy. I love mine and play it almost every day but like I said it’s very niche and not for everybody but 8/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is not able to connect headphones using Bluetooth. But I found the solution by using Airfly/Bluetooth transmitter

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    not what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can only use it if PS5 Is on . Great quality, basically a ps5 controller with a screen

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does what its supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with my home network works surprisingly well. If your planning on using this for only fps games then i do not recommend purchasing this its very difficult aiming compared to using a regular controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, totally.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think I would use this as much as I currently do. Unfortunately, this thing has taken up more of my time than I would like to admit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific device, sleek and elegant design with great user interface. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PS Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory. I wouldnt recommend playing first person shooter games. I do have AT&T fiber optics, so no connection issues. Thats the big topic for this item. So make sure your internet is strong and you will enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, fast, and efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this and within the hour they told me it was ready

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buffering alot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues with buffering and always turns on the Playstation even though it says itll work without turning it on

    No, I would not recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a stable WiFi connection to help with the input lag. Controller analog sticks are a little small

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good but Needs connect improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and plays nice when the wifi is strong enough which isnt when trying to connect from the Portal to the PS5. Hope there will be an update to improve that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Really useful when the kid is watching TV and I can get a bit of gaming in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....................................... .. . ........

    I would recommend this to a friend