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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7056 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 7,052 reviews
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for gaming in the house away from the console. But the set up and amount of internet it takes isn’t worth it. Plus, your console has to be on the entire time. Might as well just play the console.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Playstation Portal isn’t worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall feels good in the hands for gaming. Problem is latency issues with this product. I have the best internet I can get in my state and tried streaming a game from less than two feet away, this product has a very niche use. I can’t recommend this product for a gift or even to use everyday.Only can recommend for the most hardcore sony fans or collectors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PLAYSTATION REMOTE PLAYER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson really loves this handheld game. The size, the look and its capabilities to functions right in is hand.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good if you want to play offline games but if you want to play online multiplayer games it sucks, keeps disconnecting from WIFI and blurs out a lot. I have amazing internet and it keeps doing it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the PS Portable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed with this especially after the last update allowing cloud streaming it’s pretty awesome :)

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product. Feels good, the screen is really decent but doesn’t connect properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it! Best birthday gift I could’ve gotten him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need an "excellent" internet connection all the time for it to work properly. It looks nice but pretty useless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kid approved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He likes it .. i get my TV back … Win Win .. now he wants a 4gb “card” for inside PS5 .. apparently you can’t play “cloud “ games though the PS5 .. u must download the full game “shrug” - i have no idea …

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps portal on the go review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this a 2 star but I only used the streaming through the ps5 I haven’t used it through the ps plus premium subscription but through the ps5 on the go it wasn’t good to much lag endless your playing like a single player game but it worked alright pretty okay inside the same house with wifi and my ps5 pro is wired in too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the peoduct, but best buy’s customer service was top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when wanting to play games and laying in bed. Make sure to have good internet and that your PlayStation is close to the router. Connection will drop if it’s far from it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband. He likes it, you will have to buy an annual membership to be able to connect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible connection to the ps5. Even after internet upgrades and hard wiring the ps5. Works fine on cloud games though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Picture quality is not good with spotty wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your wifi is not perfect GTA 5 looks and sounds terrible. It can work better if you have wired internet for the ps5 and wifi for the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CONSOLE AND NICE RESPOND, order it to pick up at 4Pm and ready at 6PM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome discount, brand new!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy open box units, if it is listed as open box like new, its literally brand new just with the box resealed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Update

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They updated it recently to be able to stream play games without the need of a PS5. Now its an even better product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for using at home, but not good for travel which is what I was hoping to use it for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld PS5 that requires internet connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything wanted with the abilty to play your PS5 anywhere in the house with all the features of the dualsense. No slow down or lag. This was worth the purchase.

    I would recommend this to a friend