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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6390 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 6,390 reviews
  • Rated 2 out of 5 stars

    Soft not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all what I wanted. Does not have access to to stream any other device. Save your $200

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs great wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has potential but you need perfect wifi. Still kinda laggs with good wifi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation dropped the ball on this. Might as well just play when you can actually be connected to a tv with your console.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what its made for nothing else cant wait for summer when i'll ise it more i. the back yard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not like a PSP, you have to be connected to the PlayStation to play it. It’s kinda dumb honestly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pointless. You have to have the PlayStation near by to use this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lag issues no matter how good your Internet is. Instant buyers remorse

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Almost ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen size controls feel real responsive veiws from odd angle

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet connectivity is awful. I started playing after setting up and could not pass 5 minutes without the system disconnecting from the wifi even though I was sitting next to the router. I give it 2 stars because its a great concept for when wifey is watching tv and you wanna sit next to her and play your game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work well. My ps5 is connected diré in to my router and it still lagged to much to play simple signal player games it was completely useless when playing any multiplayer games very disappointing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great if your internet is fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.5* easy setup works perfect but will lose connection every once in a while and gets annoying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stream games from my ps5 reliably. I can stream games from the libriary available to ps plus members, but not from my ps5. Ive tried all the different settings, unpluging the hdmi. It just doesnt work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal is okay in some area's but in other area's it underperformes it disconneced me every time i played and i have att 5g would not recommend i refunded this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a glorified ipad or phone with a controller built into it but is only capable of streaming games to it and doing absolutely nothing else. Took it on a trip, couldnt use it on the hotels wifi, tried the coffee shop, same issue, so this is pretty much the WiiU of today and is pretty much pointless to have

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient but not very useful when your not traveling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Horror Show on the Go - Avoid this “portable”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm bitterly disappointed with my experience with the PlayStation Portable. What a letdown! The device's WiFi connectivity is a joke. It refused to connect to my phone's hotspot, and to make matters worse, it couldn't even detect the hotel's WiFi network because it lacks a browser to enter the necessary login credentials! The PS Portable’s inability to adapt to modern WiFi networks makes it a paperweight. I was looking forward to playing games on the go, but this device's antiquated tech turned it into a frustrating experience. The lack of a browser is a glaring oversight, making it useless in many situations. Unless you're looking for a dust collector, I'd advise against wasting your money on this relic. Sony should have done better. What a horrible experience!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings about it tbh I can’t get good connection some places and it doesn’t connect to my hotspot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Purchase an Open Box from Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box marked as it was the first available unit since I’ve been checking daily since November. The product was marked as excellent condition at that price point. The PS Portal arrived with a broken right stick making it useless. Obviously they aren’t testing properly before charging their customers for the highest tier of quality and condition. I went into the store in hopes I could get out at the top of their line for a replacement. They said they couldn’t do anything, call corporate. I called Best Buy corporate who couldn’t help me either and at one point they advised I check with their competitors then list three of them. No offers to help or compensation for their false advertisement/quality escape, but just keep checking. I cannot review an operational unit, but can recommend customers not to purchase an open box item from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt even connect to my ps5 outside of my house even though it has a good connection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like it at all didn't work away from home i had no use for it

    No, I would not recommend this to a friend