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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7055 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 7,054 reviews
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the portal. Its very durable and love the handling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a situational system not for all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its situational not for me, would have been cool if it was a standalone system even if it cost 200$ more. I just dont think streaming games is ever going to be a good future for any video game enthusiast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld psp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires you to already have a n account on the psp console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime I just don’t feel like sitting in the living room playing video games. Maybe right before bed I can play tekken Mortal Kombat and have a enjoyable gaming experience.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Audio Delay, connection issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote play works fine on an ipad, but on a portal the audiio is delayed by a sec behind picture, making it unusable for games. Connection issues plague this as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I didn’t think this was practical, but thought about and seeing my son use it’s absolutely worth it if you have a ps5, biggest complaint is you have to use Sony’s wireless headset vs any Bluetooth

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    not what i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was told i would be able to use the portal like an actual hand held device. not a mirroring device. you Can NOT use the device and the PS5 at the same time. i was looking to get my younger son something to play on while my older kids play the PS5.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but not great, if you have a strooong wifi signal wherever you go then its a good product if not its frustrating. Keeps dropping game connection

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get a steam deck. You can’t play this offline. Your PlayStation 5 console needs to be on. In order to play this. PlayStation made an update where your console has to be on to use this. It can’t be in rest mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mobile game system you can find i wluld recommend to get it in best buy whit the 12 months no intrest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend who just had a baby. Perfect for gaming Dads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited we were able to find this item in town but home delivery for $100 was ridiculous. It was sold out online and check out was out of the question. The availability of products was not guaranteed.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Lagging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been pretty laggy so far, had an update and it helped some. Recently upgraded wifi will try again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my fiance as a birthday gift and he loves it, the resolution and the quality it’s perfect!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy 5/2024

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in may of 2024 and returned less than a week later. Cod was too laggy to play, gta 5 was ok but a bit laggy. Diablo was the only game i could play without issue and $200 was not worth that on top of my ps had to be on to even use it which was slso not eortb it because if im 2 states away on vacation and theres a thunderstorm i ridk my PlayStation being fried. Psp is a better idea hopefully they bring that into play because this aint it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld. Great quality and ergonomics. I love the portal! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now with the power the stream games, Once the game catalog gets a little bigger it'll be GAME OVER.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    I’ll wait for the PSP comeback

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what they were going for with this after already launching the PSP years ago. This is pretty much a complete waste of money. Even with strong WiFi the streaming quality is…. Streaming quality. It’s pretty to look at and comfortable to hold, but I wasn’t a fan of playing PS5 games in laggy low quality. I’ll wait out a fully portable handheld in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Play station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ne for my son and one for my son and one for my day there Christmas gift I hope they love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what I purchased it for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did all of my research prior to purchasing this item. It’s great for me and surprisingly allows me to play my ps5 a lot more than I’ve played it in the last couple of years.

    I would recommend this to a friend