Customer Ratings & Reviews

I was not a fan at all, sorry this fell short for me.

Nothing but issues with it tryping to play COD. Its ok at the house, but when im nit home, it is useless. Lots of error messages. Then, got thise fixed. LOTS if lag gir high speed 1st perdon sh-**ter games. Will be returning it. Peopke comnebting hiw amazing this is? A lot of tyem got the item free. Do not recco

The device is cool. The service I got when a joystick broke within the first two weeks of owning it and the geek squad guy trying to charge me for another 60 dollar protection plan even though it was in the 2 week return window and clearly a manufacturer defect that is all over google was less cool.

Connection wasn’t great. Very laggy wish it connected better

When it works its great. But there are too many connectivity issues.

You have to have really good wifi signal to play or else its not worth it.

The games run very poorly. I have very good internet and the console is hard wired. Every 10 seconds every game’s frame rate gets cut in half. Please do not waste your money I have no idea how the reviews are so high on this device. It’s a shame if the device worked properly it would be great.

Pretty cool idea but a complete waste of money. Would not recommend for anyone until you can actually download games to the device.

Haven’t been able to play because the connection sucks!

Horrible experience with this device, constant frames skipped, unplayable.

I had an open mind getting this, remote play is honestly garbage. Lagging and the picture quality is a decade behind in technology.. do not waste your money

Doesn’t connect to PlayStation while on “ rest mode “

Hope they come with updates it’s not the best but it works at home

Total junk dosent stay connected.even inl the same room with router.

Id lov eto be able to use this while traveling. That was my main draw. Unfortunately there no web browser on the console somusing it in a Hotel or anywhere that requires a login is impossible. This simple feature would make this a five star review.

I like it a lot but without a good WiFi connection it is useless

Unless u have great internet dont buy. Also you can do the same thing with a phone and a controller. Waste of money

Please be advised that this will not allow access to online play for kids accounts although access is allowed on the PS5. It makes no sense at all. My son cannot use outside of the house and to find out after I purchase not only the game system but the nearly $200 PS Pass that is also a requirement to play online. I would give negative stars if I could.

Crap. The joy cons got out right when the warranty expired. Not Best Buy’s fault , just bad gear made by Sony

Honestly, I was very unhappy with this thing. The latency is terrible and I have great internet.