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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7053 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,052 reviews
  • Rated 5 out of 5 stars

    great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this for my boyfriend’s birthday and i don’t regret it! when he’s traveling or working, the portal is still connected to his console and the quality is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No web browser, trash product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly disappointed in this product. Its specifically made for remote play but doesnt have a web browser. My fiance bought this for me for christmas so i could still play while im out of town for work. Well without a web browser you cant access hotel wifi. Sony really dropped the ball on this one for sure. What am i suppose to do? Sit in a different room of my house to play my ps5? Whywpuld i do that ifvim in thr same house as my ps5?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ....when you want to play in bed or on the go.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a strong, fast wifi connection this is a nice companion to your PS5. I would prefer a higher resolution screen, but otherwise I dont have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    PlayStation Portal Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive screen. The only issue I am still facing is the device doesn’t connect to my PS5 when I’m outside and away from home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it is great, but the lag is often unbearable. I've tried numerous different settings with my Wi-Fi and hardwired connections on my PlayStation, but the amount of work I've had to do to get a good experience is ridiculous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes Maybe Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly expected a little better performance wise, but I'm a big handheld guy so I still enjoy it overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving 4 stars because ultimately it is just a really advanced remote control. Dont get me wrong, I love it. I just think that the graphics could be better considering the 8in screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS PORTABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad I liked it very functional I would get it for my lil brother

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When you want to game away from home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have great internet speed to make sure the latency is minimal,I can compete on fortnite and cod but straight from the console is where its at. Had a few bugs at setup but its good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and it keeps him quiet thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product but I wish PlayStation would put more games to play on it

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a couple years using this thing it is the most useless thing i have ever purchased it doesnt ever connect to wifi it never connects when I am away from home. if you want my honest opinion go spend your money on blow youd have more fun than any night with this thing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Online order.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always, easy to navigate app and pick up.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but it need strong signals to be honest ………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think I would like it this much. I have two ps5 and can connect to either of them. I travel to Cali from TX frequently and work great on the plan and hotels to connect to my ps5 at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the grandson he’s been wanting one he loves it and is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth $200

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked it up as i have small children and don’t always have the ability to play PS5 when i like this is a great option to be able to play when you don’t have your tv available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product if you have access to high speed wifi. Even better if your PS5 is wired to your home network. Thumbsticks could be a bit bigger. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Shaky at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good if you have a fast home network and you're sitting near your router. It drops a lot of frames.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed laggy with most games I tried. Super awesome idea because I miss the PSP but this isn’t quite ready for all the games out now a days

    No, I would not recommend this to a friend