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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 7,052 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you have a toddler that controls your tv lol.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a hard time connecting to my PlayStation. Kinda frustrating when you are in the house….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was clean and well packaged. Surpassed my expectations. My son will love his Christmas gift!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Price match policy doesn’t hold true.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product by Sony = Great. Service by store personnel not good, price match was not honored. Was told it would be honored but it was not. Stated that they couldn’t honor the price match that is promoted they honor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ow n er

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to shop,good people, great stuff to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to set up, also don’t wanna buy premium for the psplus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and sharp image good to carry around but just keep in mind you need good internet service for it to work at its best ok! I do recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s perfect for me. I can use it anytime, anywhere as long as you have a good internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal play station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent i love it i loke color, calidad y buen precio

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Another sony failure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues riddle this device. Plug your playstation directly into router/modem. Put this device into it's own wifi or use guest wifi.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product wasn’t as great as I expected. Should have tested product before purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happily Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw the video for the PlayStation Portal I thought who is this product for? I was wrong, it’s awesome to be able to play your PS5 anywhere there is decent wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because I can finally play games with my spouse while sitting in the same room. The first one I got had joystick issues so definitely purchase the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games its good for when my kids are trying to play while i watch tv the only bad part is that they cant take it were ever we go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent overall. Can be very laggy at times and the streaming game catalog subscription is pretty over priced for the amount and quality of games in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service fast delivery would recommended to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a nice gadget to have. As long as you have decent wifi you can take it and play anywhere with minimal latency. Especially for being only $200 value, it's worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's too much latency, even when connected properly at home, and too many headaches when trying to get your network optimized for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alternative to PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my son for Christmas l can’t give review as of yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor Wifi Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can play anywhere, but the wifi connectivity is hit or miss. Sometimes it plays super smooth, but thats with all other wifi connected devices off.

    I would recommend this to a friend