Customer Ratings & Reviews

Ok console just didn’t really do much more than a backbone or something like that.

The PS portal remote works well when you have it connected to great WI FI, I was unable to connect it to my T-Mobile hot spot so I really didn’t get to enjoy it like I had hoped. Overall if you have a portable WI FI device you will enjoy it.

I like it is very nice the black on black is prefect

I bought this PS5 portal for my son. I will give it to him for his Birthday.

A great handheld that integrates very well with your PS5. It’s wonderful to play your PS4 games as well.

Fast shipping and great service!! Love it Great resolution and good quality..

Was really looking forward to using the handheld remotely in my bed however, after connecting to my network and attempting to play NBA 2K, the gameplay was lagging and choppy. All other devices on the same network in my household run fine. This product needs improvement.

Big hassle to use, especially with more than one account. The conenction is horrible, even when sitting right by your PS5.

Good delivery, needed this fast and it arrived on time

I liked it I had to return it because of my economical situation but I will buy it again for sure

It works well but sometimes drops the connection and even when it works well, it is laggy.

I just got it to check it out and form a personal opinion. Truth is, it’s kind of underwhelming and doesn’t necessarily meet the “play on the go” want someone may have. Basically just a remote play controller. Still cool to have I guess.

No damage to the box and was ready to pick up in a timely matter. Best Buy answered all my questions when I had concerns with my product delivery date.

The answer is YES.. You won’t regret it and you won’t refund it.. I promise..

Works well as a streaming device at home. huge misses on not being able to connect to hotel wifi or bluetooth

Honestly I was expecting better. For $200 it’s not too bad however we are in 2025 and this much lag isn’t worth it to me. Remote play works when it wants to and the streaming is fine but it’s $140 a year for some mid selection

Save your money. 1gb hard wired internet speeds to the ps5. And ps portal connected to 5gz WiFi up to 800mb downloads and it still loses connection and lags an pixelates. Cant use as remote control only, has to be connected to wifi and have remote play connected. Good idea but doesn’t work well enough. Wish it would have an option to connect straight to the ps5 w/o internet or WiFi, almost like the Wii U and gamepad. Also wished i was able to use it as spare controller with out remote play or WiFi. Also it’s a streaming device but can’t stream YouTube from the ps5. And some setting can’t be adjust in remote play from the portal. This should be 99$ just for the quality build. This will end up being a flopped device unless Sony opens it up to everything the ps5 can do. And let us use it as just a controller without remote play or WiFi. Also it won’t connect to T-Mobile hotspot without setting up the WiFi manually by punching dns numbers .

Has been really fun to have when the TV is taken or when laying in bed/out of the house. Requires a good internet connection, but it’s worth it if you have what it requires.

Purchased as a gift I'm hoping it works well will repost an update once I know

This is so close to be good, however I feel like PlayStation didn't fully think this out. It only works with the PS5 counsel on, and even though I have strong WiFi going to both the counsel and the portal it is very glitchy and jumpy. I usually have to restart both devices a few times before I get a "good" connection and can play un-interrupted