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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 7,052 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product could of been better, if I was able to connect any Bluetooth headphones to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes some time adjusting settings on you ps5 and i think its a must to wire your ps5 to your router. But if tou do these things its a great piece of hardware

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not fast enough for faster-framerate games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to ask myself why Sony made this product. It should have been a standalone product. The remote connection to the PS5 is simply not stable enough. I am on Xfinity 1gig internet and I can be sitting next to the router and it still has connection issues. Overall the product looks and is great…but I give the lower rating due to connectivity.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for casual gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual gaming functionality works well. Even with competitive online FPS games, it’s not as bad as you’d expect. Where the portal fails is everywhere else, without a brand new sony elite headset with PSlink, you can’t use a headset natively. It doesn’t come with any protective case. It doesn’t come with a USB-C cable or charger. Lastly, depending on where you’re playing and how you’re positioned, it gets tiresome to hold after a while.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the price or trouble

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Fully understand it only works at home while using Bluetooth to connect similar to a controller but it rarely stays connected to my ps5 for long and the overall experience is just frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PSP Remote Player

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my boyfriend's Christmas gift, and he loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one!!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this handheld device. Last time I had a handheld device was the PSP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great love how it’s set up like controllers. Probably not that good to travel with as you need to have strong WiFi connections

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Maybe I got a lemon?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed. From a click left joystick to constant network connectivity issues. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package came in sooner than I excepted and my daughter was happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Make It a True Extension of PlayStation Anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product but serious limitation (i.e. can't play away from home)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. I couldn’t even get this at game stop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. I was curious how it would hold up with using it on a hotshot but it picked it up quick and with great video quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation lovers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for kids and adults. Anyone that likes to game will love this product!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games but if your wifi sucks your out of luck. And sometimes its hard to log in remote in other locations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuybestbuyer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of Playstations outrageous controller game in game. Price is up to par and with a multi use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote play device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is a great product to the PS5. Considerable amount of glare even in the dark, with the controller lights off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Boyfriend for Christmas, I think he will absolutely love it!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Do not buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was so glitchy, it was pixelated, it kept freezing. You have to make sure themat the tv and this thing are running with the same 720h. We had to lower out brand new tv to the 720h. And it didnt work it was horrible. It also kept loosing connection ans we were home in front of the playstation. We returned it the next day, after 6 months of waiting for one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs excellent with the ps5. Great if you have a wife. Able to play games on the couch while she watches tv, no complaints.

    I would recommend this to a friend