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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 6390 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 6,390 reviews
  • Rated 1 out of 5 stars

    Good effort but falls short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable but latency ridden. Sync and power up time is not too long but waiting gets annoying real fast. The delay makes playing some games unplayable. Also, you cannot stream games from the Sony subscription nor the Sony video library. These two shortcomings are big reasons why I chose to return this device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t recommend this

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing doesn’t work. It’s a waste of money don’t buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible - usbosnwhxknsbxjsbbdxjzjbzjxjbsvhzjsjhdbdkjdhbdjxggzjshwuidhbdkxohdgsjxjbdjzhxhdisbshshzhshixjhdhdjdhshdhsusbbdishbsushshd

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Awesome, but flawed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware is amazing!!! But….. remote play is not it. I have very high speed internet but there was still lots of lag… :/

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It cool but could of be way better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should’ve just made it a psp instead of a remote play and shiuld had it where people have to pay to play on oline monthly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work properly, wont stay connected to ps5 on the same wifi network or even in the same room!!!! Keeps saying "connection to ps5 lost" when it does manage to stay connected for a few secs it's constant lag

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible decision to buy remote play very laggy even sitting in same room with ps5 hard wire only good thing is the cloud streaming if you have premium but still not very much popular titles

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely not worth the money or time to buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it - very laggy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well and doesn't make sense. It has one purpose - to remote pay your PS5 - and is super laggy. Cannot play any timing or quick moving games, even in the same house. Would not recommend. Looks nice and feels nice, but doesn't perform at its only function.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try remote play on your phone first, if you don't mind the terrible input lag and a terrible experience at the same time the screen can't keep up and looks like garbage. The device itself is well built but Sony came up way short with the quality I look for when gaming I don't recommend this product I returned it the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and returned it less than 24 hours later. I have gigabit internet and the test showed 450 down and 35 up. It was glitching and could barely stay connected. Thought it was my router so i sat right next to it and still. Did research and online it said to back down PS5 resolution from 4k to 1080p and still froze. Just not worth it and in my opinion i wouldnt waste your time or money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're better off getting a backbone for your phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do this with your phone isntead of buying a screen with a controller has a considerable lag to play online like cod warzone and grand turismo

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worth getting if you’re never home to play your ps5, perfect for traveling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One of the unlucky ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Rog ally connects no problem to my home network, my steam deck same thing. P.S. portal was good until it wasn’t had it for less than a month Always disconnected every ten minutes, if you go on Reddit and YouTube plenty of other people experiencing same issues. Still works great just not for me going to sell it for less than what I paid unfortunately

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work when turning on.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play PlayStation 5 games. I do not own a PlayStation 5 and thought this would be a great on go Nintendo switch like product. I cannot play games?? Is their something wrong with this handheld? Some people on the Internet say you need a PS5 console. I cant play games and was a waste of money and time. The Nintendo Switch allows me to play games on the go.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was way to expensive for what little capabilities it has.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product. Feels good, the screen is really decent but doesn’t connect properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes all the time and when it does decide to play, it lags. Not worth your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product save your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage product that doesnt connect. Pretty much useless. Please dont buy this piece of garbage product

    No, I would not recommend this to a friend