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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7052 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 7,052 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Build quality is great. Functionally garbage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is mostly a pretty paper weight. When it works, pretty nice. But even on the best days, right in the middle it will disconnect. Also if you’re not at home, good luck. It sucks cause it looks so good and like I said when it does work it feels amazing besides the tiny thumb sticks but coming from a switch I was ok with that. It doesn’t do anything I would expect from it so I’m saying it’s bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ps portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, i thought you can play this device by itself but you need the ps5 to be on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great device with a good internet connection. So far having a great time with it. Playing a fighting game online it’s shows its limit the refresh rate hurts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 in my hands!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great! I can effortlessly stream my PS5 games from my couch, family room and really anywhere inside my house with minimal skipping and delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the PlayStation portal it’s awesome but a bit slow that’s all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. My son loves it, he plays with it everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine and returned within 2 weeks. Even with great internet at 500mps the lag was crazy from the ps5 to the portal. I would play spiderman, god of war and ghosts of Tsushima and all the controls wouldn’t respond quick enough if at all. Those game require precise parrying and dodging and the portal just wants doing it right. No problems on the PlayStation itself, just the portal. Also advertised that you can be somewhere completely different connected to a different WiFi than the ps5 itself. But you still have to physically turn on and log into the ps5…. So that completely defeats the purpose. If you could actually turn on the ps5 with the portal that would be different but you can’t. Unless you’re running a very simple game with low processing then the portal is just a waste of money. FYI even a game as basic as Astrobot lagged.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted, remote playing because I don’t have time to get on the console.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan, very slow to connect to the PS5 with subpar graphics. Between that and the lag in gameplay my son wouldn't even want to use it. Ended up returning item shortly after.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS Portal is a game-changer! It’s seamless navigation, and sleek design make it a great buy. Very happy with my product !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice PS5 companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually surprised by how often I use my Portal. It's really convenient and if you have a solid internet connection, then I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. It was a good purchase for me!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was fast had a little problem but that was fix quick

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Unimpressive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity is unimpressive. Leads to massive tearing and lag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PORTAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing now because of the cloud gaming! It will get better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portable Open Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box experience was great. Packaging was good and love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and light weight. Easy to use and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and useful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent product when you wanna play remote but only at strong wifi and non-log in pw places. It’s also good to use when someone else wants to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it !! Definitely recommend as a gift to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best ps handheld device you should give it a try by buying one from best buy

    I would recommend this to a friend