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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 7,048 reviews
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good for just unfortunately I haven’t received a proper working one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ever! I love this device. Excellent quality and wonderful price. I also bought the warrenty.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble connecting the device with the ps5. Something that doesn’t happen with the backbone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to buy it at Best Buy, the service is the best It’s so convenient and fun to play with your kids.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not all great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok ! lots of connection problems and lagging even though I have 6e router modem combo connection- pairing is crazy hard

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't have an opinion of it myself because it was bought for a friend. I do know my friend absolutely loves it!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the hype

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall build of the PS Portal was good quality for the price, however, it was very laggy despite being connected to strong stable internet (300 mbps+). After not being able to fix the issue, I had to return it because it remained the same.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not bad not good yet..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the feel and looks on this portal..but I’m experiencing a WiFi lag on streaming games..don’t get one if u have a week WiFi.. hope soon will gets an new update will solve the issue..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it he got it and I believe he has left a review not sure why you are asking me as I don't think I have even seen it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and fast service staff was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and i can play and i dont need 2 consoles..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it in our opinion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t care for this. We were under the impression this was a handheld ps5, but it is basically to mirror your existing ps5 on the same WiFi connection. We ended up returning for this reason and buying an Xbox instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my 14 y/o nephew. He screamed when he opened it so I think I did a great job lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great as long as used in a high hot spot. will not just work everywhere or anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also a Christmas gift so i don’t know how well it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of tech. Good graphic resolution. You just need very fast internet connection to get the best out of it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t even really work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor can’t believe this is still being sold in late 2025. Massive input lag and became disconnected from the Wi-Fi every 3 minutes even with the best internet money can buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool idea but there’s still lots of lag and sometimes the games just completely drops. GTA 5 online was ok to play but would drop older games

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised with how quickly my delivery arrived after iI was finally able to purchase this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing i take it everywhere with me. As long as you have good wifi connection youll be in heaven. A definite must buy

    I would recommend this to a friend