Customer Ratings & Reviews

Great concept but needs software uodates and the ability to download games to avoid lag. Some games are unplayable.

Is such a great idea and great concept too bad it was not THE handheld player we want it to be!

Great for what it is built for. No issues connecting or streaming but we have fiber internet service.

Is exactly as advertised, if you think is a PSP... is not, minus well stick with getting a backbone for your phone.

Does what expected. Streams fine 98% of the time. Able to play call of duty while streaming Netflix on the same internet signal.

I like the device but you beed really good wifi connection bevause it lags a lot.

Love it Sony just needs to do some better updates and add cloud gaming

amazon sells these at like $400 double what Best buys sells them for not even Gamestop sells them

It’s an okay system the screen is good. But it’s just lacking something.

The portal price point is steep when the device is only as good as your internet connection. I was also disappointed that I could not play the device using different PS accounts (e.g. my kids can't play it using their accounts). Backbone is probably a better option.

I love my PlayStation Portal as it allows me to connect with my PS5 at home, as long as the Wifi signal is strong enough.

My son loves it! Smooth online purchase with easy pickup option.

Its a great extention of your Ps5. As long as you have a steady internet connection youre good to go!!!

Needs really good connection. Only really enjoyable on casual or solo player games. Found myself not using it as much as I thought I would. If you want to use bluetooth you’ll need to buys playstations own headsets which is an L. Overall wouldn’t recommend.

I purchased this as a gift for my nephew who loves it!

Experienced bad connection problems on multiple different WiFi connections, sometimes doesn’t turn my ps5 off after shutting down

Amazing product by Sony, another great win after the PS5 success. I always play it at work and it connects seamlessly and fast.

I love it it’s the best thing and it was very fast shipping

its ok didnt have any issue just wasnt for me hand held are good but i just did not like how you need the ps5 on at all times

Product feels good and all but cannot get it to connect to ps5. Bought twice thinking it was a faulty the 1st time but the cant get the 2nd one to connect either. Made sure my ps5 was in remote play enabled and checked every possible way to connect but no luck. I understand there’s bugs that interfere but it should not be that difficult especially if its a device that was made for that specific device.