Customer Ratings & Reviews

Was able to buy one online yesterday, and this morning, I got an email saying that the item was canceled. Pretty frustrating. Customer support said it was canceled because the item isn't available. Also that I should drive to the store to order it in person. There seems to be something wrong, with this process. If i was able to "reserve" or "buy" one it should not be cancelled. Anyways, shoutout to best buy for my 1st world problem. They dont care and this comme t will go nowhere

Its a really good product. I just wish you didn’t have to have a PS5 to use it. I was hoping it was like the Nintendo switch where you could use it like its own device

All the people complaining about it selling out, need to stop… it was available on PlayStation.com for months and just sold out a week before release you guys snoozed stop complaining

At first I didn’t get how to play it anywhere in the world but thanks to TikTok the portal was most definitely worth every penny

might make you upgrade your wifi router. i stabilized my connection within my home interference going from Orbi wifi 6 to a Deco AXE4500

Great product seamlessly connects to home PS5. Tethered to my phone there was virtually no lag. Definitely worth the price.

Love it! Best buy had this item in stock and ive been waiting forever to get it! They were great and i love this product!

It’s great on those days after work where the couch just isn’t the vibe and your bed isn’t in the same room as your PS5!

Hey! In all the product is good and stuff but takes to long. I bought the ps portal on FEB 28 and its now MARCH 5 and so far ut has been delayed 4 TIMES because if LIGHT RAIN yes folks LIGHT RAIN. So far it looks like it might cone on the date but best buy does delay over LIGHT RAIN so i dont even know man, good product tho but if yoi have kids that are impatient to get this. Dont get it, ( or you could do pick up) @bestbuy

Feels great in your hand's. Vivid screen and it’s so big. Love how simple it is to use with good WiFi of course.

Great for traveling or at home when your tv isn’t available. Just make sure you have good internet. Has a Clear screen and good sound.

Love it, wish I could watch my streaming sites on it but overall great

Still a bit on the fence due to it not being capable of doing anything other then mirror play the games on you PS5. It doesn't let you play any of your media app such as Netflix, Hulu, Prime video etc. Also you can't access the Internet or uses other features of you PS5. This is strictly a Mirror of what game you are playing. Hopefully they update it with those features in the future or I don't see this being worth much...

Incredible product. Works really well but you need a good internet connection in your home for it to work best.

The display and features are 10/10 def recommend. Great to gift

I love it so much. It’s a great product for what it does. I enjoy very much, jumping into the couch, and not having to go to my TV to play my best games

Works well whether your home, office, or out on the road just need to have a strong wifi signal. I use my Hotspot from my phone and have had any issues

Connects easy, good screen. Battery indicator should have better resolution than 1/2/3 bars but whatever

Its a 9 out 10. Good to play games and watch tv at same tyme.

It was good service got my game fast and easy no problem