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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7043 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 7,043 reviews
  • Rated 3 out of 5 stars

    Could be so much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice and smooth design but there are so many basic features that they could have easily included that wouldve made this a truly great device. $200 is sinply too much for a controller when a switch is only $300

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the time or money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Money grab trash piece of equipment there ar no actual functioning features other than being able to play your PS5 through this device and you’re PlayStation actually has to be on to use it that is just ridiculous so if I wanna play my game and I’m away I need somebody to be home to turn it on so the portal can connect. You can’t watch movies and the only headset compatible with it are the earbuds this is the biggest waste of 200$ ever I feel bad my wife bought it for my birthday she could’ve just saved money and we could’ve went and got steak sincerely, Mr.P.S.A ( Very upset consumer)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Maybe it’s my WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t hold gameplay for more than 5-10 minutes at a time without losing connection. Feels great in hand but slightly smaller than the regular controller. It had potential I guess

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about this but have used it more than I was expecting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fraudulent Curbside Pickup With No ID Verification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An item was fraudulently purchased through my compromised account and released at this Sherman Oaks Best Buy via curbside pickup. I did not authorize the purchase or pickup. After insisting on answers, I was told that for curbside pickup, ID may or may not be checked, per store policy. A high value item was handed to an unauthorized person with no proper verification. Very concerning security practices.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    depends on your need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a mixed review on it. It's good if you can get Wifi with the remote play outside of the home. You can really get the same feature from tablet with remote play and a controller, so not sure this worth $199.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for reselling haha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for reselling yah man, hot items like this sell all day bud

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving the product itself a fair rating. The quality of gameplay all depends on the quality of internet you have as well. Games could get laggy at some point and device may disconnect from time to time. Although regarding my purchase, the product I picked up was open. Everything was in the box as it should have been, but the tags and stickers were ripped and box was visibly opened. My only issue with that is that I paid for a brand new item and basically received a open-box item in excellent condition. I spoke to customer service and I was advised to return the item and repurchase another one. Purchasing the device was difficult enough due to its availability. Still debating if the whole thing is worth it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing Sony has every made very small compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it this thing ks blazong fast woth a great connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what I needed while having a 3 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great I love it and Best Buy has the best customer sevice

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth it... bad latency

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I was very unhappy with this thing. The latency is terrible and I have great internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 remote player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was hard to come by and I’m so happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unplug HDMI and set output on console to 1080 p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally play mine with my son great Christmas gift thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for laying down in bed when my wife wants to watch TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Thank you :) Will definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect size and weight super clear and responsive 5*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and best buy pick up process was the best

    I would recommend this to a friend