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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7042 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, highlighting its top-notch picture quality and great screen performance. Its portability is also highly praised, along with its comfortable design and impressive battery life. However, some customers have noted concerns regarding connectivity and input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 7,042 reviews
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Must have for Sony users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely must have for ps5 users. Thought the resolution would be too low for my liking but the screen is fantastic. Only complaint is you must have good wifi 6 or better unless you're somewhat stationary while playing. I was having trouble when the wifi would switch access points on my mesh network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awful reviews not related to product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does not being able to get this have to do with the product itself? If you wanted it you shoukd have preordered it weeks ago instead of leaving 1 star reviews crying that you couldnt get it on release day. Just ridiculous. The product works exactly as advertised and has been reviewed by dozens of reviewers online that talk about the pros and cons and what it can and cannot do like streaming and resolution. Grow up people, do some research and stop rolling the dice on release day. The Ps5 debacle didnt teach you people anything?

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Buy if available

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Playstation Portal! As someone who has been playing handheld games since their inception (yeah I'm old) this is as close to perfect as I've played without spending a fortune. If the Portal were a standalone device there is no doubt that it be even harder to acquire. One question I see frequently is do you need a PS5 (yes) or somebody returning it because they were unaware that this is just a streaming device and cannot play games without a $500 console. Sadly it is not the PSP (Playstation portable) gen 2 we have been wanting. Since it is just a streaming device there are limits. If you have spotty wifi, plan on taking it away from your PS5's network, and thats before the battery drain issues. If you go into the settings some of the battery issues can be alleviated by turning down some of the unneeded lights, sounds, or vibrations. I am really happy with mine after a month. It feels good, looks good, and am happy to finally snag one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device once you get it working!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Playstation Portal about a month ago, and let me tell you. It was an absolute nightmare trying to figure out how to make this portal run without any lag. After a week, I finally figured it out. First, I upgraded my internet speed to 1gbps in order to achieve high internet connection. I then used a cat8 ethernet cable to plug my Playstation 5 into my modem, since cat8 is one of the most powerful ethernet cables out there. Then I bought a wifi extender to boost the wifi signal throughout the house so my Portal would pick up a strong connection from anywhere in the house. Finally, I unplug the Playstation 5's HDMI cable from the back of the TV so that it's not broadcasting a picture two screens (TV and Portal). Just one. After all of that, I am no longer experiencing any type of lag and the remote play function is amazing. I love my PS Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had playstation portal when it 1st came out and decided to get it again. The new updates made the device way better.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS Portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is great! Dont need to take my PS console with me anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    PS PORTAL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great for on the go or in the house if someone needs the TV the screen quality is amazing along with the haptic triggers. Just wish it had more OG psp feature like inserting a game card because remote is sometimes difficult to connect to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS5 remote play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Rita as a Christmas gift to my boyfriend & he takes it with him literally everywhere! He loves it & enjoys playing his games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PSP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome unit so far. It needs to be connected to wifi although I haven’t tried to tether to my phone yet but expect it to work as long as coverage is good. I read an article that siad that why it calles a Portal as it only lets you play your PS5 from away. I verified you cant stream from it but it does have all the benefits the the controller such as the haptic feedback and the resistances on the triggers. It was a blad to play Astros playroom on it. It doesn’t have Bluetooth but dies have the mic built in. Also the battry will last for several hours or possibly longer. The speakers seem a bit weak but will do the job but the biggest concern is using it on stable internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation portable is awesome to use play some games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Good for what it is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at what it does as a stream only device. It has ease of use being a mirror of your PS5. The performance is great, and the latency is almost non noticeable for most games, with a good connection.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Playstation portal is worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will preface having at least fiber internet is recommended to avoid as much latency as possible while remote play gaming. Fantastic mobile option as the built in software provides the lowest latency of all remote play options while costing a fraction of the alternatives(steam deck/iphone/etc). The built in controllers are great, the screen is slightly bigger than a nintendo switch's and surprisingly very light to hold which is quite nice for bed gaming. My only complaint I have is that any game that uses the touchpad requires pressing the touch screen with your thumbs to mimic the button press as it does not have an actual hardware option for said button.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 4 out of 5 stars

    Extend your gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable grip and easy setup provides hours of playtime between charges. The screen is large enough for viewing from any room. Overall great extension from your PS5

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it you do have to get use to the screen but that’s okay it feels just like an controller for ps5 it’s easy to use and easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still has bugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this directly from PlayStation. I was having nothing but issues and was about to return it. Until i figured out the issue is with having HDCP enabled on your ps5 console once i turned off HDCP I have had zero issues. Works fantastic. After talking to PlayStation support they are aware of the issue and working on a firmware update to resolve this. As of now this is the only work around to get this working properly that i have found. Hope this helps people having the lag fest I was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. The PlayStation stays in sleep mode while he takes it out of the house. He hasn’t had issues playing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for late night quiet fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had connection issue the first time. Ever since this thing works great. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesomeness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fun! This is convenient to use with multiple devices on at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since they dose the new update this thing is great I love it already been on it 4 times and got it yesterday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it he expressed that it does everything it said it would

    I would recommend this to a friend