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Customer reviews

Rating 4.5 out of 5 stars with 5849 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 5,849 reviews
  • Rated 5 out of 5 stars

    Great purchase, WiFi only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is a great purchase if you want to still play in your house or if you have a lot of free time in another place that is not your house, the wifi only system is a bit of a bummer, but besides that, it is exactly what you want for mobile gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect pooping play thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever given. My little brother was stoked to have this game sent to him. He couldn’t wait to break it in while sitting on the toilet. Perfect for on the go gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even if you don't think you need it,you'll love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent solution for when you want to play PS5 in bed or in the bathroom, or maybe even on your lunch break. If you have good internet speeds, then you shouldn't have to worry much about lag, except in competitive multiplayer games. I'd recommend it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and open box playation portal. The device was in great condition. There was a big of food or something that looked like tomato sauce on one of the handles, but other than that no issues. I save almost $70 dollars by buying it open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I've been looking for...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I prefer playing the cloud streaming games from the PSPlus library than connecting to my system, but all in all this is a solid handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on open box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous deal on an open box item. Was in perfect condition and has worked as advertised. Absolutely perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is everything I wanted it to be. I don't take it out of my house so I can't comment on use at a distance but for me to just get tired of sitting in one spot, I can just get up and take it with me to another room. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blew my mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal is everything it is hyped up to be. I was skeptical, but it’s universally praised views on youtube(a platform where the tiniest flaws turns into an hour of non-stop complaining) sold me on getting it and it did not disappoint. Allows the family to watch something on the TV while I’m playing a game of NCAA 26. Go get it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in no way an official song handbeld lime a psp or the ps vita but if does allow you to remote play your ps4/5 games as well as join the cloud streaming beta so yoh can play backwards compatible games from the premium plus catalog if you have a premium membership. The PS Portal connected to my internet with zero problems. There was an instance where it wouldn’t connect but after a restart of both the ps5 and the portal the 2 devices connected again no problem. The better your wifi is in your home or whatever wifi yoh connect to the better your connection will be. So far this device has been an awesome handheld for playing my ps5 games in different rooms in my house. I would definitely recommt this device to any gamer looking to lound around in different areas of their homes or even gojng on vaction. Its very reliable in the experience I’ve had with the device. I can only see this getting better with future updates. Hopefully Sony will add an update to allow gamers to use any future bluetooth headset but for now the only thing gamers can do it shell out another $200 for proprietary earbuds with the PS Link technology to easily allow a connection for audio and chat or use a 3.5 mm headphone jack. Either way, i trust song will listen tk its community and make the correct decisions to make the device better in the future. For now, it is what it is. A remote play device designed to exacltly that and does a great job of doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect companion for PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device! The ease of use and the ability to play anywhere with an internet connection is a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended. Excellent for high-usage users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so it’s been a couple months now since I purchased this and honestly, I am very glad I did. At first I thought that this was going to be hit-or-miss since I had heard that it was limited to a certain degree but shout to PlayStation for updating it and allowing for more features. I have been able to play all of my games. It’s like streaming it into your, there is some lag but with good WiFi you shouldn’t see any issues. All in all, it’s a good product and if all you care for is getting to play your PlayStation video games while on the road as I frequently am, then I would recommend it. Especially at this price This is more so for people who frequently travel or have a place where they are often sitting for hours without anything to do. Lastly, my only drawbacks is that sometimes it doesn’t connect right away. And what you need to do is disconnect the WiFi and reconnect it in order for it to work. This does appear to be some sort of software issue and should probably be addressed by PlayStation on a future update file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With decent wifi it is an excellent experience. Its overpriced but definitely an awesome experience. I purchase not regretted .An upgrade from the backbone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product would recommend to PS5 owners.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great product. Was given to me as a birthday gift. It’s nice to be able to have my ps5 on the go. The one big complaint I have is your WiFi is a little shaky do not expect to connect to the ps5 very well. The cloud gaming feature still works good so streaming is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New toy for the family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portals design is light, product does not over heat and no does not make your arms tired from excessive game play. The battery could last longer, if you plan on playing out in public ensure to bring a battery pack as well. My game time is when the wife wants the TV for herself, screen protector and case applied before the kids got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT BAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really Compared to other actual handhelds because it’s not meant to be one. If you have a strong WiFi signal this thing is pretty good. Still wish you didn’t need a premium subscription to use cloud gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear controls are easy to use good for gaming on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the portability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to use when you dont want to turn on your TV and disturb family/roomates. It's super nice that you can go anywhere with it as long as you have a wifi connection and the PS app, though I definitely use it mostly at my home juat because its more convenient than the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tech piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho this is not an OLED display it really give you a good quality. This screen is very bright, handheld is lightweight and easy to carry perfect to play on the go. 4 starts because sometimes just disconnects from PS5 for no reason which makes you go back and reconnect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from Best Buy and it works great with my PS5. Screen looks amazing and controls feel premium. Streaming is smooth with good Wi-Fi. Perfect for playing without using the TV. Highly recommend buying it at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and Looks Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is the perfect to size to make this portable but also comfortable to play. So far I have had no issues with connection to my PS5 for remote play and the beta of streaming games seems to work well also. The only thing I will say is the thumb sticks are a little smaller than on the controller but you can buy an attachment to make it feel more like the PS5 Dualsense. Overall great product.

    I would recommend this to a friend
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