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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7093 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers recognize the product for its excellent overall performance, with many praising its top-notch picture quality and appreciating its portability. The screen quality is also highly regarded, and users find the battery life solid and the device comfortable to hold. However, some customers have noted concerns regarding connectivity and, to a lesser extent, input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 7,094 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    more useful with cloud streaming, still caveats

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a fantastic way to bring PS5 gaming off the TV. The 8-inch display is bright and sharp, controls feel familiar (DualSense-style triggers and sticks), and setup is painless — it really does feel like a handheld PS5. With the recent addition of cloud streaming, the Portal has become even more flexible: you can play games without needing your PS5 powered on or even in the same house (where cloud service is available), which is perfect for travel or when someone else is using the TV. That said, some real-world limits remain. Cloud streaming means the Portal is now much more dependent on your network — on unreliable Wi-Fi or limited cellular hotspots you’ll notice lag, compression, or stuttering. Expect higher data usage (cloud play can chew through GBs fast), and a steady, low-latency connection is required for a great experience. Battery life still isn’t amazing during long sessions, and if you plan to use it away from Wi-Fi you’ll want to watch data caps. Also, headset/voice-chat support is more limited than a full PS5 setup — check compatibility for the headset you plan to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    My PlayStation in My Hands!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony Portable Remote Player, and I must say, it has exceeded all my expectations. This device is incredibly useful for the purpose it was designed for, and it truly feels like my entire PlayStation console fits into this compact portal. First and foremost, the setup was a breeze. Within minutes, I was able to connect the Portable Remote Player to my PlayStation console, and the seamless integration was impressive. The device's sleek design and lightweight build make it perfect for on-the-go gaming, allowing me to enjoy my favorite games anywhere and anytime. The performance of the Sony Portable Remote Player is outstanding. The high-resolution screen delivers crisp and vibrant visuals, making every game look stunning. The controls are responsive and intuitive, providing a console-like experience in a portable format. Whether I'm playing fast-paced action games or immersive RPGs, the Remote Player handles everything flawlessly. One of the standout features is the remote play functionality. This allows me to access my PlayStation console and play games remotely, even when I'm away from home. It's incredibly convenient and has transformed the way I game. I can now enjoy my PlayStation library without being tied to my living room. Battery life is another area where the Sony Portable Remote Player shines. The device offers hours of uninterrupted gameplay, and the quick charging capabilities ensure that I'm never without my gaming fix for long. The battery life is truly impressive for such a powerful device. In conclusion, the Sony Portable Remote Player is a game-changer for anyone who loves PlayStation gaming. It feels like my whole PlayStation console fits into this sleek, portable device, and it has become an essential part of my gaming setup. I highly recommend it to anyone looking for a versatile, high-performance remote gaming solution. This is a must-have for PlayStation enthusiasts! Rating: ⭐⭐⭐⭐⭐ (5/5) #SonyPortableRemotePlayer #PlayStation #GamingOnTheGo #RemotePlay #ProductReview

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal, despite its peculiar and unique appearance, is actually quite impressive. It feels comfortable in your hands, and the display is awesome. It’s great to have a handheld device that you can actually hold. Additionally, they’ve revolutionized the gaming experience. You no longer need to connect to your PS5; you can now stream games directly from your device, provided you have the highest PlayStation Plus package. My only concern is that if you play an online game like Fortnite, there might be a slight delay. However, this could potentially be due to my internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    THE BEST GAMING ON THE GO EXPERIENCE AVAILABLE!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my PS Portal. The addition of being able to play games over the Cloud is massive in the event I’m not able to remote access my PS5 and the Game Selection is FANTASTIC!!! Spider-Man 2 is now on PlayStation Plus Premium plus so many other great games for under $20 a month is a huge bargain!!! Don’t miss out on some great away from your console gaming with this amazing bright screen and is just light enough to not tire your arms to hold while playing but it’s just heavy enough to let you know how sturdy of a product it is!!! AMAZING PRODUCT!!! GREAT JOB SONY!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    A Sleek and Convenient way to enjoy your PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have access to a fast, reliable internet connection, then the PlayStation Portal will work awesome for you. I love the Midnight Black finish and the ability to not hog the main tv at night, but still enjoy my Playstation. I have been quite impressed and the battery life is better than i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality

    Rated 5 out of 5 stars

    The Perfect Travel Companion for PlayStation Fans!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a frequent traveler, I was looking for a convenient way to enjoy my PlayStation games on the go and during downtime, and the PlayStation Portal has exceeded my expectations! Being able to play my PS5 games in bed, without having to set up downstairs every time, is a game-changer. The device is lightweight, easy to carry, and the screen quality does justice to the games’ visuals. The battery life is impressive, which is crucial for those long travel days. I found the setup to be straightforward, seamlessly integrating with my existing PlayStation ecosystem. The price point is also very reasonable, offering great value for a high-quality gaming experience. I highly recommend the PlayStation Portal to anyone who wants to keep gaming while away from their main console setup. It’s like having a portable PS5 at your fingertips!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Fantastic Remote Play Device Lightweight and Comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player has been fantastic for remote play. It makes streaming games from my PS5 incredibly smooth and responsive — the 1080p display is crisp, the controls feel great in hand, and the ergonomics are comfortable for long sessions. Setup was quick and easy, and I love being able to pick up my PS5 games anywhere in the house without interrupting someone else’s TV time. The device stays responsive over Wi-Fi and handles fast action games with very little latency. Battery life has been solid for extended play sessions, and overall it feels like a well-designed companion to the PS5. Highly recommend it if you want a dedicated remote play experience without lugging around a full console or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great portable PS5 at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to our PS5 and works exactly as intended. I don’t mind that we can’t take it out of the house because it’s meant to be used when our toddler wants to watch something else on the TV. Screen quality is good, no latency issues with the controls and the battery actually goes on for a while. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Absolute best way to play PS5 away from your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly one of the best pieces of technology I’ve purchased in a long time. It works effortlessly to connect to my PS5 and allows me the flexibility to play the games I want anywhere in my home without having to move the console. I love playing on the big screen but with some games this sometimes causes motion sickness over prolonged periods of intense game play. The Portal allows me to play in between, and reduces that sense of motion sickness. The quality of the handheld is amazing, and the screen is big, bright, and gorgeous. The ergonomics of the grips are fantastic. It feels exactly like a Dualsense controller despite the added distance between the left and right grips due to the large screen. Battery life seems to be pretty normal, I have had no issues with it depleting faster than I need it to. The only improvement I could suggest is the placement of the USB-C charging port. It’s a little difficult getting it plugged in under the lip of the back of the device. It would be better suited to the top of the handheld so you don’t have to “dig” to get it in the port, and it would make it easier to charge while the device is still in use. Overall, I’m extremely pleased with the Portal and I am excited to use it away from home when they bring game streaming out of beta. If you have been thinking about purchasing a Portal, do it. You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Absolutely worth it if you already own a PS5.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal has been a lot better than I expected. Setup was simple, and connecting it to my PS5 was quick and easy. Once it’s connected, it feels very natural to use, almost like having a second screen and controller built into one device. I also like that it can work as a secondary controller option around the house, especially when the TV is being used. The screen quality is one of the biggest highlights. Games look sharp, clear, and smooth, and the display is big enough that it doesn’t feel like I’m sacrificing much compared to playing on a TV. The controls also feel familiar since it has the same DualSense-style layout. My only real complaint is that Sony/EA recently took away the ability to directly stream EA games through the Portal. Now you have to have the Portal connected to the console for those games, which is a little disappointing because that direct streaming feature was really convenient. Overall, though, I’m very happy with it. It’s easy to connect, the screen looks great, and it’s a great accessory for anyone who wants more flexibility with their PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Remote play any time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I can play games without using my PlayStation on I can stream them from anywhere anytime one thing I’m not a fan of is that I need WiFi in order to play games other than that it runs smooth and play perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good price. Tough latency for some of the faster paced twitch games, but works well for games like Minecraft. Not terrific for platformers or fps games though. Battery life is excellent. Screen is bright.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the go amazing screen feels so good in the hand you can't beat the feeling of playing and being comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Perfect for its what’s intended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give the portal 4.5 stars if I could. But it’s not perfect. It works as expected: smooth on single player games, chunkier with online games. It does work well, though. I enjoy the controls and it feels solid in my larger hands—not too small. Just remember to keep your PS5 in sleep mode!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen quality

    Rated 5 out of 5 stars

    Incredible handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an incredible device for remote gaming! It's sleek and portable, making it easy to take my PS5 experience on the go. The 8-inch screen is vibrant and delivers a crystal-clear picture. The DualSense controller integration is seamless, providing the same immersive experience as playing on a PS5. The battery life is decent, and the setup process is quick and straightforward. Overall, the PlayStation Portal is a fantastic way to enjoy PS5 games on the go, and I highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    I Can Finally Play My Games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer. With the update that allows you stream any game in your library this is a great value. Yes, it does require the most expensive subscription but for me it’s still worth it. On Christmas Day I was told I would need to wait 60 mins to stream a game; I assume the servers were crowded because a lot of new owners were using their portals. I never had this issue before Christmas but something to be aware of. I even played Destiny with few connection issues. I did have some weird setup issues and the device took some getting used to. Nothing good old Reddit couldn’t handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Gaming Luxury

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, premium quality, portable , crisp graphics, looking forward to when PS corp. to expand the streaming library

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put together system. Graphics are good. Was worried about screen size but it’s actually a good sized touch screen which was a plus as well. Aside from needing WiFi to use it’s a great product. If you questioning rather you should purchase the PlayStation portal or not, my suggestion is to make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yo, what can I say? I love PlayStation, the portal is just so great, especially when away from home, I can play Spider-Man, God Of war, all my ps games on the go, it's just that great. And some might have issues with lag, but so far I haven't had too much trouble with it. Overall, one of Sony's great products since the vita, in terms of handheld gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely a great item! Replaced the backbone that was dropping connection constantly through the Remote Play app. The larger screen and adaptive triggers make for a much better playing experience and doesn’t drain your phone battery using it like the backbone! I also got an excellent quality open box it didn’t have a single issue. I ordered it online and it was ready for pick-up in 20mins at an outlet 5mins from my apt.

    I would recommend this to a friend