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Customer reviews

Rating 4.5 out of 5 stars with 5822 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 5,822 reviews
  • Rated 5 out of 5 stars

    Gaming handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me play games on the road and takes care of tons of situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when good internet is available. I wish it cpuld play local games but thats not what its designed for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great feels great. Best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote play for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice remote player since I remote play my ps5 using my ipad and a controller. Only downside is you need a really good internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we were able to is the protection plan to replace, this is great to take on vacations,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great, love to play it whenever i have free time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it makes playing and watching tv in my busy household possible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The product is great but the service is…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Portal and its portability. I hate that you HAVE TO HAVE IT CONNECTED TO YOUR PS5 and it’s not Cloud streaming(they haven’t ruled it out in the future). The Portal has a great display and uses same form factor of the PS5 Dualsense with the addition of a huge screen in the middle. I will say the Analog sticks are 1/3 smaller than the console DualSense though and that may be an issue to some. Now to the service…. Sony hasn’t released a patch or an update to support the bit rate of the Portal to match the console(understandable to a degree) so it causes an issue at times with gameplay and the mismatch bitrates. Lastly, the lack of update has made it somewhat of a paperweight in some cases. A lot of people play seamlessly but others aren’t so lucky because of the Portal disconnecting every 10 secs. It’s really a luck of the draw if it’ll work for you but if it does, it’s well worth it. If it doesn’t then you may want to return it or wait til a software update/patch comes to plug the holes. Great device. Just needs some TLC from Sony. They’ve been practically hush about it besides them being surprised it sold more than they originally thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PlayStation Portal is great but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full disclosure. This accessory to the PS5 is a lot of fun to use, but its not perfect. The purpose of this PS5 accessory is to be able to play your games via remote play “only” over wifi, ideally in your home where your PS5 resides. It is possible to play away from your home with a wifi source, but the experience isn’t as good in my testing. I would consider my home setup to be the perfect scenario to use the Portal. I have 1 gig fiber for my internet provider and a high end Wifi 6e router hardwired to my PS5 in my living room. I’m generally 6 to 10 feet from my router while using my Portal and while I haven’t experienced any drop out or delay connecting to my PS5 or my sons PS5 (his is on wifi) I have noticed frame drops and screen tearing on mainly multi player games such as Call of Duty MW3 or Fortnite. I only had one noticeable frame drop on Spiderman 2, but nothing that would make the experience lackluster. Its great to have essentially a PS5 controller and everything it has to offer wrapped around a very nice looking 8” screen. It really feels like a high end portable system even though its just a remote player. Hopefully Sony will have an update in the near future to help make the playability more seamless and more features to unlock. The positives out weigh the negatives for sure. If your like me and have more than just yourself in your household, then I would recommend this $200 accessory as it is a lot of fun to have your PS5 in the palm of your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great daughter absolutely loves being able to play her games where she left off at from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so convenient, great quality sound, light, works great, connects easily and works awesome, better than nintendo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps handled

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loves this game because he can see it on the screen he lets his grandson play it too and I’m gonna get my son one for Christmas this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fun alternative to sitting in front of the TV. Works great and the picture quality is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the size of the screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprise how big the screen is. I thought it was smaller from the videos and pictures I saw but in person it’s definitely bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift from my wife as a way to stop taking up the main TV. Was skeptical at first, but it works great. I have more issues from my Internet provider than the device itself. Plus with the new update you can use cloud gameplay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Handhelds Ever Made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently picked up a PlayStation Portable, and it completely brought back the joy of handheld gaming for me. The design is sleek, the screen is bright, and the controls feel natural. I’ve been replaying God of War and Midnight Club, and the gameplay still holds up after all these years. It's amazing how something this old can still feel so fresh and fun. Definitely worth it for any gamer or collector looking for a portable classic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    family fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very fun to play anywhere in my house, the kids love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device works great good for when you wanna game but don’t wanna turn on your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Invention Ever.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I'm in Vegas right now and I live in LA and it works wonderfull. I think that they should have more on stock so I can buy another one as a gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for what it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, it was a remote play device, but with a recent update, it allows you to stream games from Sony (with a premium subscription), which is pretty cool. The games catalog is quite extensive, featuring some top titles. Unfortunately, I found myself not playing it much because the latency that was occasionally noticeable, and the quality would drop. Even when it worked well, I had to stay fairly close to my router, and even then there were occasional hiccups. Maybe my internet wasn’t good enough (500 Mbps).

    I would recommend this to a friend
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