Customer Ratings & Reviews

Its not bad. It fan be a little tricky sometimes but its not bad

Fun and enjoyable. It’s nice to bring the ps5 ability all over the house. Have a strong WiFi

I knew what i was buying when i bought it, so my disappointment is really in myself. It is BEAUTIFUL and has a great screen, great controls, feels good in the hands, but just being a streaming device SUX!!! Playing your PS5 in your own house with the Portal works amazing, playing in a hotel room is sketchy at best, pick your game appropriately. Network heavy games, from the portal over a hotel network to your machine at home, etc etc, is going to lag, single player games are still going to lag but you won't miss much. If you are getting this for travel, rethink it. If you are getting this for connections between 2 homes, it should be ok.

I love the PlayStation portal because it allows me to play the game when I don’t feel like going in my gaming setup, say I’m laying in bed and comfortable or I’m waiting on the wife to get dressed I can still beat a few levels without having to stop what I’m doing. The only thing I will say is there is a slight delay on some of those larger games such as Call of Duty Warzone or Marvel Rivals.

This is great allows me to play my PlayStation games without using my TV.

Fantastic product!! My kids absolutely loved being able to play from the couch

Feels great in the hands. Picture quality is amazing. First person shooters are not recommended if outside the household. The latency is horrible. Great for games that don’t mind the lag.

Good but could be better worth the money……………………..

I live in the village and my internet isnt so good and it needs good internet

Truly an awesome device! The PS Portal is the perfect companion to your PS5. The device connects flawlessly via a strong Wi-Fi Connection. The Portal is perfect for those who like to have game sessions away from home or like to play while a TV where the PS5 is connected is being occupied.

I love my ps portal…………i wasn’t expecting to get a ps portal at this time due the fact its in high demand i really appreciate this…

If you have a wired internet connection to your PS5 then the experience is great for slow paced games.

I love my ps5 portal honestly this is the best purchase I made this year I can finally play my ps5 from work.

Overall not bad but could be better, still recommend product.

I’m really enjoying my portable PS 5 , I love the fact that o can play my system any on the go! Thank you Best Buy for a great buy and great customer service

This is a great asset for Dads that can’t sit in front of their TV. I gifted this to my brother in law with a set of Edge Pulse earbuds because sometimes he has to make sure the kid goes to sleep, which could take some time and away from his TV. Just make sure you have a solid Wi-Fi connection at home.

I thought inwoukld by this and try it iut and hust return it if it wasnt up to par, but as soon as tou turn it on you will never want to put it down! I started off playing it at work with LTE hotspot and itt was pretty sweet. Rhe resolution is better with a good connection of course but it serves its purpose with me! Get one when you can! This think has caught fire quickly!

REMEMEBER, this is a straming device, not a standalone gaming system. You WILL experience minor stuttering. It will be different from the experience directly from the PS5 on a TV. With that being said, it is completely playable and I have put some hours into it without issues. I did, though, have to make sure my PS5 was connected via Ethernet cable because WiFi was too unstable to have smooth gameplay. Once I connected my ps5 directly to my router via Ethernet cable, the Portal worked really well. The screen is not OLED but it looks really nice. The controller feels great in the hand. I have medium sized male hands. I have tried PS5 remote gaming through my iPad Pro 11 inch with ps5 controller, iPhone, and MacBook. I’d still choose the Portal over those. It just feels better. And I like that the controller lights up green when turning on the the Pip-Boy light in Fallout 4. Overall it’s a great product as long as you know what you’re getting.

Great device works better than I expected definitely recommend for mobile ps5 or if you need to share the TV with others.

I recently purchased the PlayStation Portal from Best Buy as an open box item, and overall, it’s a solid addition to my gaming setup. The standout features for me are the controller feel and the screen size. The controllers are well-designed, comfortable, and responsive, providing an immersive gaming experience that matches the quality of a traditional PlayStation controller. The screen size is just right, making it easy to enjoy detailed graphics and gameplay without straining my eyes. However, it’s important to note that the graphics quality is highly dependent on your WiFi strength. When my connection is strong, the visuals are crisp and clear, enhancing the overall experience. But when the WiFi signal fluctuates, there’s a noticeable drop in graphic quality, which can be a bit frustrating. In summary, the PlayStation Portal is a great device for those who want to enjoy their PlayStation games on the go, provided they have a stable WiFi connection.