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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5840 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,840 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical on this but it is awesome! All you need is Wifi & you can play any game that is downloaded on your PS5! Only downside, if i had to pick one is that you cannot bluetooth your headset & the speakers are not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure at first about purchasing it but it was better than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal personal experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not bad but could be better, still recommend product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the b3st buy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best to buy!!! Lol Just like the Logo. Staff is beyond friendly and helpful. Havent purchased until now but, never an issue ever!!! 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say i love this thing you can go as far as you want as long as your ps5 in power save mode and its linked to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that i like this and it works well. I cant wait until they have a legitimate portable player rather than just a streaming device - its very dependent on having a perfect wifi signal. however, when it works, it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! No complaints here. Really enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best handheld I’ve ever haddd so nice cant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Portal works great. Takes a minute to connect to the system when not in my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use when away from home and wanting to play a quick game or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for JRPG, Tactical, adventure games.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I would like to be out of my bed when I am playing games. Pros: - very good for adventure, JRPG, casual games. -beautiful screen. LCD screen but good quality. I don't notice backlight bleed. cons: - not for fast paced games where reaction time is very important. - not recommended for FPS games, latency is okay, but you will feel it. -also, I don't recommend this to horror game fans. it is an LCD panel, so you'll notice greyish instead of deep black on dark scenes. ** you need a ps5 to play on this** **this accessory is for casual gamers** if you have extra money - buy this if you like single payer games and don't wanna be tied on your tv. or buy the ps5 edge controller if you're always playing FPS or any fast-paced games that rely on reaction time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Streaming is only so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has excellent ergonomics and haptics with the spotty nature of fluctuating wireless signals. For a device that costs 150-200 dollars less than an entire PS5, it really should be a 1080p HDR oled panel that is able to run PS5 games natively, but instead what we are getting is a decent remote streaming device that requires ownership(and power-on) from a network-connected PS5. Your mileage may vary, but in my 5 or so hours with the device, i had no disconnects, although i most certainly experienced audio crackle, streaming artifacts(at 60fps) and severe input lag in the 100’s of milliseconds. Remote play and cloud gaming simply isnt ready for prime time, but overall this device does what it has set out to do, and thats provide remote playability of PS5 games when a direct tv connection isn’t immediately available.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good system for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an overall great product with only a few drawbacks. Positives: 1) If you have a strong connection you can play anywhere, not just on your home WiFi 2) The controller design feels really nice* 3) The screen is pretty good for being an LCD The Negatives: 1) The connection has to be good and have no interference, if you're on a 2.4GHz WiFi signal you'll probably have issues 2) The touchpad choice is kind of poor, requiring a double tap for a click and a double tap + a third held for a held on the screen. 3) The audio lacks really fine adjustment, which I have found to lead to it being slightly loud, or almost muted. 4) The screen appears to not be HDR which on a few occasions seemed like it lead to some weird color crushing issues. Overall the PS Portal is a great piece that I would highly recommend for someone who has kids that want the TV or someone who wants to play less realtime games while out of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty cool device for my ps5 I'm very happy Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps portal after update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my playstation portal, I can play anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bf loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bf loves his Portal! It's easy to use and easy to connect too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good nuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall just had some connectivity issues because of my router settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have one, you must buy one for your kids. They’re awesome for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST INVESTMENT I EVER DONE I LOVE THIS THING MAN !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for ps5 owners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition for any ps5 owner. Its great to play while my wife is watching TV

    I would recommend this to a friend
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