Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5841 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 5,841 reviews
  • Rated 5 out of 5 stars

    Best Gift Ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my fiancé for Father’s Day and he absolutely loves it!! He tells it’s the best gift I ever got him. I’ve also played on it as well and the graphics are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Require strong WiFi signals

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not connect when WiFi signals are weak. It require good download speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome device

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is awesome, my son really loves it because it gives him accessibility to his favorite games while on the road.. only bummer is that the ps5 has to be on in order to play it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i needed. Works fantastic. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it’s so easy and convenient ! My husband loves it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly really do enjoy the portal alot. the audio quality isnt the best & you do need good wifi in order to play it but i do recommend it for story based/single player games. i havent tried multiplayer games yet but if you do ply story based game i strongly recommend if you get the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with it and very quality. …………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great two use I am thinking about getting a nother one for my nefew

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    About time

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS portal is an innovative piece of tech. It has improved from the release date so don’t let people discourage you from buying. As long as you have the ps streaming membership and a good WiFi, it plays very well. Obviously COD and R6S are a bit overwhelming for the device, all other games (solo or multiplayer) play fairly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for the ps5!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for my ps5!! Easy to set up. Definitely need to hard wire your ps5 to the internet, to reduce the lag/latency between the ps5 and portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Barely any lag. Can play my favorite games anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and almost great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the use case the Portal is amazing. I have a shared living room TV so the Portal has been an amazing addition to my gaming setup. Would have given it a 5 but there’s some minor issues. First Sony doesn’t want you to use any headphones but there’s and connecting other products is a hassle. Second, if you have multiple users you have to sign out of the portal and sign in as the other users. It’s not an easy transition like it is on the console. Some of these issues could be patched and the future and then it would be the perfect remote player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Totally worth the purchase, with geek squad protection 10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review not worth the money overhyped but it comes in handy sometimes when my wife watches tv I can play on this but i do regret not returning it right away so now I’m stuck with it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was refurbished, works great and looks brand new, will consider buying refurbished from BestBuy again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I was impressed with the clarity and refresh rate of the small screen . Met every expectation I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best devise I own

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the portal I can play games in my bed until I get ready to go to sleep. It connects to the PS 5 faster than I thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those whining about this…I’m not sure it’s fair to judge this item based in what it DOESN’T do…I’m not sure that’s the point of a customer review. If i wanted a detailed level of analysis on what this product should or could be, I’d look up ign or cnet lol. With that said, this product does exactly what’s advertised. It’s a remote player for your ps5, best used around the house. It’s perfect for when my tv is being used or i want to get some gaming in while in bed or lounging elsewhere. The screen is beautiful and while yes, i have a Backbone, this works so seamlessly and automatically. The controller is solid and feels just loke a dualsense in your hand. Yes, you need a reliable internet connection that isn’t choppy lol. Trying to download or update something on your ps5 while using might also cause some lag. All in all, big ups to Sony and I recommend to all my fellow casual gamers that just don’t want to be stuck or restricted by their main tv’s. Hardcore gamers looking for a ps Vita replacement will be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for those who have little kids but want to play resident evil during the day and not at ungodly hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my bf for a birthday present and he loves it!

    I would recommend this to a friend
Sponsored