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Customer reviews

Rating 4.5 out of 5 stars with 5840 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,840 reviews
  • Rated 4 out of 5 stars

    Great Device with room for improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At it's core. This device is FANTASTIC for streaming PS5 games in(or out) of your home provided you have a sufficient wireless network and/or knowledge to improve it. That said, your streaming performance is based on that ALONE. The device itself could use some NATIVE cloud streaming which would make it WAY more attractive for the $200 price point. Lack of Bluetooth is not a complete deal breaker for me personally but I can understand why others would have an issue with it. Controller is best in class(obviously the dual-sense features are top notch) and trump all others configs/controllers on that alone and streaming has some minor hiccups here and there with regards to dropped frames(which seemingly are due to HDR and/or unplugging the HDMI cable as per reddit) but I am sure that knowing sony the device will be improved upon over time via firmware updates. In short, temper expectations with this device and look for great PS5 game streaming and/or cloud streaming (in the future hopefully via firmware update) and forget any thoughts of doing anything on the device natively due to mid tier(Qualcomm) chipset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great invention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great invention by Sony being able to pay you play PS5 on the goal is a great idea. Unfortunately, my home Wi-Fi did not cooperate. Therefore I had to return sell this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you have a great wi-fi connection, works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It- The best hand-held gaming remote system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, very helpful to have with a large family and able to still play games without bothering others in the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it for my son even tho we didn’t have the ps5 the cloud gaming was amazing 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have done to date, always play on it and the ease of setting up and controlling it is amazing. 10/10 recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal - Great Console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Device. Works great! Has a great Picture and Sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on for my son and I. Works really well after the latest software updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to have when you’re not at home and also when you don’t feel like playing the game on your game room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for what it does

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta remember that this isn't like a Nintendo Switch, which can be played anywhere, anytime. Requiring a good internet connection changes the dynamic of this device, but the upside of that is far superior graphics to a Switch because you are playing content streamed from your PS5. You want to make sure your PS5 is connected to your router via ethernet and not wifi for best results. For me, this is a fantastic device. When I play at home, it is perfect 99% of the time. Every once in while (as in one or twice a month) I will see a small stutter in the video, but it resolves almost instantly. And even when I play way from home, as long as I have a decent internet connection, it is almost as good. Couldn't be happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing so much. I can play games anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as not having any internet problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this was first purchased I wasn't completely sold on the idea. I really ended up enjoying the Portal. Now that Playstation has implemented more cloud streaming you don't even have to have a Playstation 5 anymore to use this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, depending on the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing plenty of games, with a particularly great screen, though it's not quite seamless for competitive games due to frame rate drops and other streaming hiccups. In my experience, games like Madden are fun on here... Fortnite, not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience to perched this item I l liked the price on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote player and I think it’s great now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of PSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Play Station Portable was in a great condition even it was an open box. Great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an open box team. A+++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i wasnt going to get it because all the mix reviews but i gave in and purchased it and i tell you no matter where you at if you have strong WiFi and keep the console on rest mode you would be able to play the game from the console to portable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Step in the right direction!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited for this to be back in stock and went back and forth on whether I would buy it when it was. After watching and reading many reviews over the months, I decided to go ahead and buy it and I'm glad I did! This is a good device, great screen clarity and size and the grips are just like the PS5 controllers. Sony nailed it and because of this I am actually playing my PS5 more often. A lot of the reviews mention that you need a strong connection and that does seem to be the case, because on a public, restaurant or even a hotel setting, you'll get some tearing and freezing and the connection will just drop. Plus, it'll take forever to connect on a weaker network, but other than that, this is a great device! I, like many PlayStation fans, hope that Sony gets back into the handheld games, because if this has native game capabilities and Bluetooth, it would be a super Vita or PSP!

    I would recommend this to a friend
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