Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 5831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 5,831 reviews
  • Rated 5 out of 5 stars

    Cloud service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cloud service with the new updates, really values the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device i love i can take it anywhere and lay in bed and play it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an incredible device for remote gaming! It's sleek and portable, making it easy to take my PS5 experience on the go. The 8-inch screen is vibrant and delivers a crystal-clear picture. The DualSense controller integration is seamless, providing the same immersive experience as playing on a PS5. The battery life is decent, and the setup process is quick and straightforward. Overall, the PlayStation Portal is a fantastic way to enjoy PS5 games on the go, and I highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the portable we wanted but its what we got

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for what it is and only for what its meant for if you havent really paid attention to it then read up before you finally are able to get one no it does not have its own games it does not have a browser it cant play music or videos it cant download anything and does not have Bluetooth BUT it does enhance the remote play experience feels better then using a backbone it has ergonomics of an actual controller with a mini tablet in the middle and there is less lag when compared to using my phone its just not the same when you clip your phone to a holder attached to a controller you have that top weight but with the portal its like a feather it is a bit awkward to carry around there arent any cases for these things yet so you gotta be careful yes its overpriced i think 150 wouldve been good and yes you waste less with a gamesir galileo G8 or a backbone or a razer kishi or a controller clip but the experience isnt the same if you really want this be patient keep looking DO NOT buy it for more then 220 dont go to fb and meet up somone selling it for 300 keep looking and be patient

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Why you need to get the PlayStation Portable.

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal provides a sleek and focused method to enjoy your PS5 games remotely with its impressive 8-inch LCD screen and DualSense wireless controller, making it an appealing option for dedicated gamers. Priced at $200, the device offers a premium experience with its 60 fps capability, although its single-purpose nature might not justify the cost for those who prefer using multi-functional devices like phones or tablets for Remote Play. Despite this, the seamless integration and exclusive features may provide enough incentive for enthusiasts seeking an enhanced, uninterrupted gaming experience at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing Graphics are awesome using it Should of bought it when ot first came out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, functional and to the point

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an ROG ally and trully like to play on couch while playing some movie or whatever. Doing the same with the PS5 seemed like an intriguing idea. Price point is higher than I would like but it does not mean is overpriced. Just pricey. The built quality is up to par with other PS accessories. Panel colors are really crisp and smooth. Set up is very easy from opening box to playing remote. Only feature missing imo is cloud gaming. As of right now is not possible to do anything without a PS5 remotely connected. The propierary wireless audio is a big negative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily navigable fun to use and really brings the game to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal A+

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile unit. Best buy has all the latest tech items in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't trust the 1 star reviews. It's awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being part of the portal nation, i see all these 1 stars and i think those are trash reviews. I have never seen lag in any of my games that i've played and it's been super smooth. Setup to your ps5 is super easy also. Compared to a steamdeck, you're losing in many fields, but you're winning in price of the device, not including the ps5, and couple other things. The device is very light and feels great on your hands. Steamdeck has a good feel but has a heftier feel. Portal also has no huge fan running. It's super quiet. Only bad things is there's no bluetooth support and external controller support. As a dad that plays at odd times, sound is not that much of an issue and I can just play on the device. It is great! those 1 star reviewers are probably putting their ps5 on wifi or their network is not great, but I don't have the best internet, i get 100 mbps, with my kids device, wife's phone, and the apple tv running. It's not an issue. You have to plug in your ps5 to your router for best result and not plug into a wifi extender either. You have to set yourself up for the best results. There's a reason why it's sold out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handheld love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the game play is smooth and amazing Try the beta version for online play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really under appreciated product if you ask me

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clutch and all the new updates for it have made it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play while laying down is nice! And the big screen is nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good play

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable and with multiple updates makes it more fun to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. I loved the product. I really liked it and I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation lite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this product before, it was a fun product to have. The Wi-Fi can always be a tricky situation, it is fun to have when you have great service and just want to play your PS games. I do wish I could have better access to my downloaded games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal life

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portal. As long as you have decent internet connected to your PS5 and decent wifi wherever the portal is connected it works very well. I play 30 miles from home regularly with minimal lag even online gaming works with very little to no lag. And now that you don't even need a ps5 just a premium plus subscription makes this device all the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially the PSP wasn't working well on my home wifi, but after upgrading to a mesh system and connecting the PS5 directly to a router it works very well. I've been out of state and played it without issue so definitely worth the purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing hardware my home Internet just sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the controls and the design overall of the device, however, my Internet is not reliable enough to consistently hold a signal with my PS five. I found that streaming games over the cloud was actually better than remote play. However, remote play was the primary reason I bought it. For some reason, the remote play app on my Lenovo Legion go S actually performance is way more consistently than this device did. I’m not sure why it could just come down to the Wi-Fi chip being more current. Still I would recommend this device if you have a really solid mesh network in your home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so clear and it’s easy and convenient to play

    I would recommend this to a friend
Sponsored